Ethnographies of housing: exploring the role of housing officers in public housing service provision

住房民族志：探讨住房官员在提供公共住房服务中的作用

• 批准号: LP0349188
• 负责人: Prof Tony Dalton
• 金额: $ 5.7万
• 依托单位: RMIT University
• 依托单位国家: 澳大利亚
• 项目类别: Linkage Projects
• 财政年份: 2003
• 资助国家: 澳大利亚
• 起止时间: 2003-12-31 至 2007-07-03
• 项目状态: 已结题
• 来源: https://dataportal.arc.gov.au/RGS/Web/Grants/LP0349188
• 关键词: Ethnographies; housing; exploring; role; officers

This research examines the everyday practice of public housing officers working in the Victorian Office of Housing. It aims to analyse the ways that workers exercise discretion, and the patterns of meanings that they construct, through their interactions with clients, departmental managers and other human service providers. It is the first ethnographic study of front-line work in housing services in Australia and builds on comparable work done in the United Kingdom and America. The knowledge generated will inform innovation in public housing services, housing policy debates and emerging programs designed to integrate housing with other human services.

这项研究调查了维多利亚州住房办公室公共住房官员的日常实践。 它旨在分析​​员工通过与客户、部门经理和其他人类服务提供者的互动行使自由裁量权的方式，以及他们构建的意义模式。 这是第一个针对澳大利亚住房服务一线工作的人种学研究，并建立在英国和美国所做的类似工作的基础上。 所产生的知识将为公共住房服务、住房政策辩论和旨在将住房与其他人类服务相结合的新兴计划的创新提供信息。