An innovative no-code platform for the creation of conversational AI powered chatbots for high quality customer support, resolving 80% of customer support queries more effectively

An%20innovative%20no-code%20platform%20for%20the%20creation%20of%20conversational%20AI%20powered%20chatbots%20for%20high%20quality%20customer%20support,%20resolving%2080%%20of%20customer%20support%20queries%

• 批准号: 10029381
• 金额: $ 37.52万
• 依托单位: SPRINGBOK AI LTD
• 依托单位国家: 英国
• 项目类别: Collaborative R&D
• 财政年份: 2022
• 资助国家: 英国
• 起止时间: 2022 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=10029381
• 关键词: innovative; no; code; platform; creation

Victoria Albrecht (project lead), Ben Schoenhense (technical and AI lead), Saul Jason Ly (engineering lead), Chris Samiullah (architecture lead) and Saul Freedman (commercial lead) comprise the core team of Springbok AI Ltd, a UK-based conversational AI SME. As more businesses and services go online due to changes in consumer behaviour and the COVID-19 pandemic, there is a growing need for efficient digital communication between customers and companies. Retaining customer loyalty through effective customer support will increase revenue for businesses. Springbok's deep-learning platform uses natural language processing (NLP) and AI to provide an omnichannel low-code chatbot creation tool that benefits both businesses and their customers and drives enhanced customer service.

维多利亚·阿尔布雷希特(项目主管)、本·舍恩亨斯(技术和人工智能主管)、索尔·贾森·利(工程主管)、克里斯·萨米乌拉(架构主管)和索尔·弗里德曼(商业主管)组成了Springbok AI Ltd的核心团队，Springbok AI Ltd是一家总部位于英国的对话式人工智能中小企业。由于消费者行为的变化和新冠肺炎疫情，越来越多的企业和服务进入互联网，客户和公司之间高效的数字沟通的需求越来越大。通过有效的客户支持保持客户忠诚度将增加企业的收入。跳羚的深度学习平台使用自然语言处理(NLP)和人工智能来提供全方位的低码聊天机器人创建工具，使企业及其客户都受益，并推动增强的客户服务。