An innovative no-code platform for the creation of conversational AI powered chatbots for high quality customer support, resolving 80% of customer support queries more effectively

维多利亚Albrecht（项目负责人），Ben Schoenhense（技术和人工智能负责人），扫罗Jason Ly（工程负责人），Chris Samiullah（架构负责人）和扫罗Freedman（商业负责人）组成了Springbok AI Ltd的核心团队，Springbok AI Ltd是一家总部位于英国的对话式AI SME。由于消费者行为的变化和COVID-19疫情，越来越多的企业和服务上网，客户和公司之间对高效数字通信的需求日益增长。通过有效的客户支持来保持客户忠诚度将增加企业的收入。Springbok的深度学习平台使用自然语言处理（NLP）和人工智能提供全渠道低代码聊天机器人创建工具，使企业及其客户受益，并推动增强客户服务。

Victoria Albrecht (project lead), Ben Schoenhense (technical and AI lead), Saul Jason Ly (engineering lead), Chris Samiullah (architecture lead) and Saul Freedman (commercial lead) comprise the core team of Springbok AI Ltd, a UK-based conversational AI SME. As more businesses and services go online due to changes in consumer behaviour and the COVID-19 pandemic, there is a growing need for efficient digital communication between customers and companies. Retaining customer loyalty through effective customer support will increase revenue for businesses. Springbok's deep-learning platform uses natural language processing (NLP) and AI to provide an omnichannel low-code chatbot creation tool that benefits both businesses and their customers and drives enhanced customer service.