AccessRail- empowering the untapped market of disabled rail passengers to travel independently

AccessRail——帮助尚未开发的残疾铁路乘客独立出行市场

• 批准号: 10087409
• 金额: $ 37.7万
• 依托单位: SPOKEN INK LIMITED
• 依托单位国家: 英国
• 项目类别: Collaborative R&D
• 财政年份: 2023
• 资助国家: 英国
• 起止时间: 2023 至 无数据
• 项目状态: 未结题
• 来源: https://gtr.ukri.org/projects?ref=10087409
• 关键词: AccessRail; empowering; untapped; market; disabled

The unknown status and location of features such as lifts and accessible toilets impacts the confidence to travel of both the elderly and passengers with accessibility needs.Whoosh media have established themselves as market pioneers in providing Personalised Real Time Information (PRTI) for passenger journeys. During development and deployments of our PRTI system, key failings in meeting needs of rail users that require accessibility options were abundantly apparent. The lack of accurate, reliable information on both train and station access dissuades many disabled people from using a key form of transport. Failings of accessibility cause irreparable reputational and significant financial damage such as the high profile case of Paralympian Wafula Strike's experience attempting to find an accessible toilet in 2016\. The unknown status and location of necessary facilities significantly impacts the confidence to travel of both the elderly and passengers with accessibility needs.The Whoosh-developed AccessRail system will be a a new vital tool designed to 1) enable independent travel for those with access needs, and 2) be used as a tool to manage key elements of train and station function maintenance.This intelligent, interactive rail journey planner will adaptively meet access needs of customers, utilising real time information to best fit a travellers needs to their intended journey. Both staff and passengers will be able to easily update a live database containing the location and status of access provisions via _Whoosh's_ QR code platform. Great British Railways Transition Team (GBRTT) support this proposal by giving access to data from a station audit commissioned by the DfT. This generated significant data on station assets. Whoosh's proposal will for the first time exploit this data set and make it available to customers.The tool will allow for passengers and staff alike to see the status of any and all access provisions on a journey. It will help them adjust routes planned to meet the needs of an individual passenger. Critically, it will improve the travel experience of an underrepresented group.

电梯和无障碍厕所等设施的未知状态和位置影响了老年人和有无障碍需求的乘客的出行信心。Whoosh媒体已成为为乘客旅程提供个性化真实的时间信息（PRTI）的市场先驱。在我们的PRTI系统的开发和部署过程中，在满足需要无障碍选项的铁路用户的需求方面的关键缺陷非常明显。由于缺乏关于火车和车站进出的准确、可靠的信息，许多残疾人不愿使用这种关键的交通工具。无障碍设施的失败会造成不可挽回的声誉和重大的经济损失，例如2016年残奥会运动员Wafula Strike试图找到无障碍厕所的高调案例。必要设施的未知状态和位置极大地影响了老年人和有无障碍需求的乘客的旅行信心。Whoosh开发的ESPRail系统将是一个新的重要工具，旨在1）为有无障碍需求的人提供独立旅行，2）用作管理列车和车站功能维护的关键要素的工具。这种智能，交互式铁路旅程规划器将自适应地满足客户的访问需求，利用真实的时间信息来最佳地满足旅行者对于其预期旅程的需求。工作人员和乘客都可以通过_Whoosh的_ QR码平台轻松更新实时数据库，其中包含访问规定的位置和状态。大不列颠铁路过渡小组（GBRTT）支持这一建议，允许访问由DfT委托的车站审计数据。这产生了关于台站资产的重要数据。Whoosh的提议将首次利用这一数据集并将其提供给客户。该工具将允许乘客和工作人员查看旅程中任何和所有访问规定的状态。它将帮助他们调整计划的路线，以满足个别乘客的需求。至关重要的是，它将改善代表性不足的群体的旅行体验。