DOCTOR PATIENT COMMUNICATIONS AND MEDICAL MALPRACTICE

医患沟通和医疗事故

• 批准号: 2236002
• 负责人: WENDY LEVINSON
• 金额: $ 44.47万
• 依托单位: GOOD SAMARITAN HOSP & MED CTR(PRTLND,OR)
• 依托单位国家: 美国
• 财政年份: 1992
• 资助国家: 美国
• 起止时间: 1992-09-30 至 1996-09-29
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/2236002
• 关键词: audiotape; communication behavior; human subject; job performance; job satisfaction; malpractice /misconduct; patient care personnel attitude; physicians; questionnaires

OBJECTIVE: Medical malpractice reform is a high national priority. AHCPR's Conference on Medical Liability recommended "high-risk" behaviors in physician communication as an area for research. This proposal specifically addresses this identified need. We propose to explore issues related to physicians' communication patterns and malpractice risk on two levels. First, we will examine routine aspects of physicians' communication styles that either enhance or undermine the doctor-patient relationship and influence physicians' risk for malpractice claims. Second, we will investigate the relationship between physicians' perceived threat of potential malpractice, reported practice of "defensive-medicine," and their communication patterns. PARTICIPANTS: One-hundred physicians in primary care and surgical specialties in practice in Oregon and Colorado, will participate in the study. An Advisory Board of physicians will recruit physician participants Physicians will be selected based on prior malpractice claims history, 50 with no claims and 50 with two or more claims, stratified for length of time in practice and specialty. METHODS: The study will utilize both quantitative and qualitative methods. For each physician, 10 audiotapes will be recorded during routine office visits, and these audiotapes will form the database for analysis. In addition, information will be gathered directly from physicians to reflect physicians' perceived fear of malpractice, report of "defensive-medicine" practice, attitudes regarding psychosocial aspects of patient care, and job satisfaction. Ten patients per physician will complete exit questionnaires, as will the physicians, on aspects of the visit, such as reason for visit; patient's physical, emotional, and functional status; and satisfaction with the encounter. Quantitative analysis will be based on use of the Roter interactional Analysis System under the supervision of Dr. Debra Roter. Qualitative analysis will utilize the framework and methods of microinteractional analysis under the direction of Dr. Richard Frankel. Results of the quantitative and qualitative analysis will be compared through a series of discussions between the investigators. Statistical methods will include the use of nested MANOVA, nested ANOVA, and discriminant analysis to test the study hypotheses. FUTURE STUDIES: The long-term goal of this study is to apply the analytic results in formulating a continuing medical education (CME) curriculum that specifically targets the "high-risk" communication behaviors found to be most closely associated with increased malpractice risk. Future studies will rigorously test the efficacy of these continuing CME programs in changing physician communication behaviors which, in turn, will improve quality of care and reduce malpractice risk.

目的：医疗事故改革是国家的当务之急。 AHCPR的医疗责任会议建议“高风险”行为 作为一个研究领域。 这项建议 专门针对这一确定的需求。 我们建议探索 医生沟通模式与医疗事故风险相关问题 在两个层面上。 首先，我们将检查医生的常规方面， 沟通方式，无论是加强或破坏医患 关系和影响医生的风险为医疗事故索赔。 第二，我们将调查医生之间的关系， 潜在渎职的威胁，报告的做法， “防御医学”和他们的交流模式。 参与者：100名初级保健和外科医生 专业在实践中的俄勒冈州和科罗拉多，将参加 study. 医生顾问委员会将招募医生 参与者将根据先前的医疗事故选择医生 索赔历史，50个没有索赔，50个有两个或两个以上索赔， 按实习时间和专业进行分层。 方法：本研究将采用定量和定性相结合的方法 方法. 每名医生将录制10盘录音带， 日常办公室访问，这些录音带将形成数据库， 分析. 此外，信息将直接从 医生反映医生对医疗事故的恐惧，报告 “防御性医学”的做法，对心理社会的态度， 病人护理和工作满意度方面。 每例10名患者 医生将填写退出问卷，医生也将填写， 访视的各个方面，如访视原因;患者的身体状况， 情感和功能状态;以及对遭遇的满意度。 定量分析将基于Roter干涉仪的使用 分析系统的监督下，博士黛布拉罗特。 定性 分析将利用微干涉的框架和方法 在理查德·弗兰克尔博士的指导下进行分析。 结果 定量和定性分析将通过一系列比较 调查人员之间的讨论。 统计方法将 包括使用嵌套MANOVA，嵌套ANOVA和判别分析 来检验研究假设。 未来的研究：本研究的长期目标是应用分析 制定继续医学教育（CME）课程 专门针对“高风险”的沟通行为， 与医疗事故风险的增加密切相关。 未来 研究将严格测试这些持续的继续医学教育的有效性 改变医生沟通行为的计划，反过来， 将提高护理质量并降低医疗事故风险。