Remote support platform for repair and maintenance of critical mechanical equipment

关键机械设备维修保养远程支持平台

• 批准号: 54241
• 金额: $ 6.34万
• 依托单位: CADSHARE TECHNOLOGY LIMITED
• 依托单位国家: 英国
• 项目类别: Responsive Strategy and Planning
• 财政年份: 2020
• 资助国家: 英国
• 起止时间: 2020 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=54241
• 关键词: Remote; support; platform; repair; maintenance

This project involves the development of a remote techncial support system for manufacturers of complex industrial equipment which will significantly reduce the requirement for site visits by service personnel whilst ensuring operators can keep their machines running with as high availability as possible.Utilising cloud based technology including browser based 3D visualisation, integrated video communications and interactive shared 3D web sessions, the outcome of the project will be a support platform with aftermarket focused workflows that ensure support can be provided seamlessly by manufacturers from anywhere to anywhere.

该项目涉及为复杂工业设备制造商开发一个远程技术支持系统，该系统将大大减少服务人员的现场访问需求，同时确保操作员能够保持机器尽可能高的可用性。利用基于云的技术，包括基于浏览器的3D可视化，集成视频通信和交互式共享3D Web会话，该项目的成果将是一个支持平台，其工作流程以售后市场为重点，确保制造商可以从任何地方到任何地方无缝地提供支持。