ShopBox - the innovative app for independent retailers to provide a simple online ordering, payment and delivery solution

ShopBox - 为独立零售商提供简单的在线订购、支付和送货解决方案的创新应用程序

• 批准号: 62559
• 金额: $ 6.35万
• 依托单位: ENLIGHTEN MANAGEMENT LIMITED
• 依托单位国家: 英国
• 项目类别: Responsive Strategy and Planning
• 财政年份: 2021
• 资助国家: 英国
• 起止时间: 2021 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=62559
• 关键词: ShopBox; innovative; app; independent; retailers

ShopBox is an innovative ordering, payment and delivery solution which has been designed to help independent retailers compete with the large online retailers who continue to threaten the future of the High Street. It will create an easy way for independent retailers to get their products online (whether they have an existing website or not), accept online payments (rather than cash on delivery), and allow them to offer an innovative delivery (and/or collection) service for their customers.Orders can be prioritised for key workers and vulnerable people during times of national crisis (such as during Covid-19) or for elderly or infirm customers during normal working conditions. This will ensure that specific groups will receive their essential supplies on time and build loyalty with the shop.The "collaborative delivery" option will allow customers to receive orders from several shops through just the one delivery. This innovation will allow retailers to collaborate and share spare delivery capacity with one another and will help to reduce delivery costs for both the retailer and their customers. A further benefit of this collaborative delivery option is that it will reduce the number of journeys being made and the environmental impact of deliveries.Whilst ShopBox has been born out of the chaos and uncertainty of Covid-19, its objective is to continue long after the High Street returns to normal. For years the High Street has been under pressure from larger online retailers and now ShopBox will help independent retailers to increase revenues whilst deepening their relationships with the community around them.ShopBox aims to help independent retailers to bring the local high street to their customers (during a national lockdown or not) and will have the unique benefit of free marketing support and advice for Shop Owners with regular content, webinars and training sessions along with the ability to share ideas and collaborate within a private Facebook group to see what's working/not working in different areas of the country.ShopBox has not been designed to keep customers away from the town centres, rather it has been designed to build loyalty and allow customers to shop local from the comfort of their home. Customers can maintain contact with their favourite independent retailers during times when they can't get to the shops (lockdown, health or busy lives) and will include incentives to visit shops when they have time or are allowed to do so.

ShopBox是一个创新的订购，支付和交付解决方案，旨在帮助独立零售商与继续威胁商业街未来的大型在线零售商竞争。它将为独立零售商创造一种简单的方式，让他们的产品在线（无论他们是否有现有的网站），接受在线支付（而不是货到付款），并允许他们提供创新的服务在国家危机期间，可以优先为关键工人和弱势群体提供订单。（例如在Covid-19期间）或在正常工作条件下为老年人或体弱的客户提供服务。这将确保特定群体能够及时收到他们的必需品，并建立与商店的忠诚度。“协作交付”选项将允许客户通过一次交付收到来自多个商店的订单。这一创新将使零售商能够相互协作并共享备用交付能力，并将有助于降低零售商及其客户的交付成本。这种协作交付选项的另一个好处是，它将减少运输的次数和交付对环境的影响。虽然ShopBox诞生于2019冠状病毒病的混乱和不确定性，但它的目标是在高街恢复正常后很长一段时间内继续下去。多年来，商业街一直受到来自大型在线零售商的压力，现在ShopBox将帮助独立零售商增加收入，同时加深他们与周围社区的关系。ShopBox旨在帮助独立零售商将当地的商业街带给他们的客户。（在全国封锁期间或不），并将有免费的营销支持和建议的店主与定期内容的独特好处，网络研讨会和培训课程沿着，以及在私人Facebook群组内分享想法和协作的能力，以了解在该国不同地区哪些可行/不可行。ShopBox的设计并不是为了让客户远离市中心，而是为了建立忠诚度，让客户在舒适的家中购物。客户可以在无法到达商店的时候（封锁、健康或忙碌的生活）与他们最喜欢的独立零售商保持联系，并将包括在他们有时间或被允许的时候访问商店的激励措施。