Personalised Transport Messaging and Key Worker Analytics to Help Bus, Tram and Metro operators during the Covid 19 Outbreak

我们建议开发一个工具包，以支持公共汽车，电车和地铁运营商，因为他们对快速变化的交通格局做出反应，并需要为关键工人提供支持-无论是在当前的中断期间，还是在支持恢复期间。我们正在申请专利的（申请号17185399.7，2017年8月8日）的需求分析和我们的乘客连接消息平台-目前部署在英国的铁路部门-将实现实时行程更新，以便让旅客了解任何中断（包括潜在的拥挤或在交通服务上保持社交距离的困难）并根据个人偏好和实时性能提供最佳路线。提供一种机制来识别关键工作人员并了解所有用户的旅行意图，这将由定制分析产品进行备份，以帮助确定服务的优先级，了解需求（真实的时间和每周）并相应地规划基础设施。通过支持该地区的关键工人和运输运营商，可以在危机期间支持关键路线，并为恢复不太重要或需求较低的服务提供经济理由。随着英国第二波COVID-19疫情的爆发，为出行公众捕捉和提供运输再次变得越来越重要。我们打算在整个牛津郡的巴士站显示屏上推出我们的Connect数据，并在整个地区提供QR码，以便更容易地登录我们的旅行更新消息。我们亦会研究如何为计划多模式旅程的乘客提供实时巴士信息（即为以火车为主要交通工具的乘客提供首/最后一哩的信息）。

We propose to develop a toolkit to support bus, tram and metro operators as they react to a rapidly changing transport landscape and need to provide support to key workers - both during the current disruption and then supporting the recovery. Our patent-pending (application number 17185399.7, dated 08/08/2017) demand analytics and our Passenger Connect messaging platform -- currently deployed for the rail sector in the UK - will enable real-time journey updates in order to keep travellers informed of any disruption (including potential crowding or difficulties maintaining social distancing on transport services) and provide the best routes based on personal preferences and real-time performance. Offering a mechanism to identify key-workers and understand intention to travel for all users, this will be backed up by a custom analytics product to help prioritise services, understand demand (in real time and on a week-by-week basis) and plan infrastructure accordingly. By supporting both key workers and transport operators in the region, key routes can be supported during the crisis, and economic cases can be made for the recovery of less-essential, or lower-demand services.With the second wave of COVID-19 in the UK, capturing and providing transport to the travelling public is increasingly important once more. We intend to implement the roll-out of our Connect data throughout Oxfordshire at bus stop displays and to provide QR codes across the region to enable easier onboarding to our travel update messages. We will also explore how we can provide real-time bus information to passengers planning multi-model journeys (i.e. first/last mile messages for travellers using the train as their main mode).