Warm Homes Save Lives CRM

温暖家园拯救生命 CRM

• 批准号: 65260
• 金额: $ 6.28万
• 依托单位: ACT ON ENERGY
• 依托单位国家: 英国
• 项目类别: Feasibility Studies
• 财政年份: 2020
• 资助国家: 英国
• 起止时间: 2020 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=65260
• 关键词: Warm; Homes; Save; Lives; CRM

Those living in fuel poverty are amongst the most vulnerable in society and least able to cope with life and debt. Just being cold adds to the risk of falls leading to A&E and hospital admissions. Many have physical or mental health issues which are exacerbated by living in cold homes. Ill and older people spend more than average time at home and have greater need of comfortable, affordable to heat homes. People in fuel poverty include many of the groups at high risk of poor outcomes from Covid 19 infections.Innovative solutions are required to transform the national response to fuel poverty: a systemic issue for the UK affecting almost 11% of households before Covid 19\. Addressing fuel poverty requires both support to individuals and investment in homes. Our project will develop a fit for purpose Warm Homes Save Lives CRM system, designed for a programme level response to fuel poverty by bringing together property and personal data.Our vision is the creation of a new tool that providing a holistic and detailed dataset for the use of local authorities. The tool would address failings in current CRM systems adapted for use by fuel poverty advice agencies and build in opportunities to address Covid 19 (and future similar) impacts on fuel poverty support projects, which are currently severely compromised.The CRM would provide a key tool to support the delivery of the proposed 3 year £150m [Warm Homes Save Lives fuel poverty programme][0] in the West Midlands and its further rollout nationally over the next 10 years.The Warm Homes Save Lives CRM would be used by local authorities to coordinate a prioritised fuel poverty support service. It would:\* Be a new tool for use nationally to flag households which may be struggling with fuel poverty and/or poor housing conditions**\*** This purpose built CRM would link with existing stock condition analysis and whole house retrofit planning tools**\*** Support planning for winter heating seasons when cold weather, flu and other seasonal factors increase problems for those living in fuel poverty[0]: https://shapuk.files.wordpress.com/2020/04/warm-homes-save-lives_apr2020.pdf

生活在燃料贫困中的人是社会中最脆弱的群体，最没有能力科普生活和债务。仅仅是寒冷就会增加福尔斯摔倒的风险，导致A&E和住院。许多人有身体或心理健康问题，这些问题因居住在寒冷的家中而加剧。病人和老年人在家里呆的时间超过平均水平，他们更需要舒适、负担得起的取暖设备。燃料贫困的人群包括许多因新冠肺炎感染而面临不良后果的高风险群体。需要创新的解决方案来改变国家对燃料贫困的应对措施：在新冠肺炎之前，这是英国影响近11%家庭的系统性问题。解决燃料贫穷问题既需要对个人的支持，也需要对住房的投资。我们的项目将开发一个适合的目的温暖家园拯救生命CRM系统，旨在通过汇集财产和个人数据的方案级响应燃料贫困.我们的愿景是创建一个新的工具，提供一个全面和详细的数据集供地方当局使用.该工具将解决目前适用于燃料贫困咨询机构的CRM系统的缺陷，并为应对新冠肺炎提供机会对燃料贫困支助项目的影响（以及今后的类似影响），目前这些计划受到严重影响。CRM将提供一个关键工具，支持实施拟议的3年1.5亿英镑[温暖家园拯救生命燃料贫困计划][0]在西米德兰兹郡，并在未来10年内在全国范围内进一步推广。温暖家园拯救生命CRM将被地方当局用于协调优先的燃料贫困支持服务。它将：\* 成为一种新工具，可在全国范围内使用，以标记可能因燃料匮乏和/或住房条件恶劣而苦苦挣扎的家庭 **\* 这种专门构建的CRM将与现有的库存状况分析和全屋改造规划工具链接 **\* 支持冬季供暖季节的规划，因为寒冷的天气、流感和其他季节性因素会增加生活在燃料匮乏中的人们的问题[0]：https://shapuk.files.wordpress.com/2020/04/warm-homes-save-lives_apr2020.pdf