Natural Language Processing based Knowledge Base and Chatbot for People with Dementia and Caregivers

针对痴呆症患者和护理人员的基于自然语言处理的知识库和聊天机器人

• 批准号: 69084
• 金额: $ 8.74万
• 依托单位: MANTRAH LIMITED
• 依托单位国家: 英国
• 项目类别: Collaborative R&D
• 财政年份: 2020
• 资助国家: 英国
• 起止时间: 2020 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=69084
• 关键词: Natural; Language; Processing; based; Knowledge

While the awareness of the challenges and complications of Dementias has vastly improved over the recent past yet the inherent complexities of the condition leave the person with dementia and their caregiver often struggling to get real-time answers to their questions when they need it, without needing an appointment to meet their healthcare professional or picking up the phone to talk to a helpline only available between 8am-5pm. Internet or Google searches produce a large amount of information that is not curated and needing the users to interpret the information on their own.At Mantrah, we are building a digitally accessible and one of the most comprehensive Dementia knowledge bases with the richness and accuracy to address everything from common (mundane) to nuanced (and complicated) questions that people with dementia and their caregivers often have as they struggle to manage the condition. This knowledge base, accessed through an easy-to-use chatbot, will provide quality, curated and timely information - helping those with Dementia and their caregivers reduce stress and burden.The solution will support voice-based conversations and integrated with Mantrah, our dementia care management application, will be able to provide highly personalised and contextual responses to user queries.Our knowledge base and chatbot solution is unique in providing sophisticated yet easy to use tools for the elderly and their families. By empowering families with timely information costs of dementia care can be reduced. Healthcare professionals including caregivers can use the knowledge base and chatbot solution within their practice environment to support queries from their patients and families.

虽然对痴呆症的挑战和并发症的认识在最近的过去有了很大的提高，但这种疾病的固有复杂性使痴呆症患者及其护理人员在需要时经常难以获得他们的问题的实时答案，而不需要预约与他们的医疗保健专业人员会面或拿起电话与仅在上午8点至下午5点之间可用的医生交谈。互联网或谷歌搜索产生了大量的信息，这些信息没有经过整理，需要用户自己解释这些信息。在Mantrah，我们正在建立一个数字化的、最全面的痴呆症知识库之一，它的丰富性和准确性可以解决从普通（平凡）到细微差别的一切问题。痴呆症患者和他们的照顾者在努力控制病情时经常遇到的（和复杂的）问题。通过易于使用的聊天机器人访问该知识库，将提供优质、精心策划和及时的信息-帮助痴呆症患者及其护理人员减轻压力和负担。该解决方案将支持基于语音的对话，并与我们的痴呆症护理管理应用程序Mantrah集成，将能够为用户查询提供高度个性化和上下文响应。我们的知识库和聊天机器人解决方案在提供复杂的但对于老年人和他们的家庭来说，这是一种易于使用的工具。通过向家庭提供及时的信息，可以降低痴呆症护理的成本。包括护理人员在内的医疗保健专业人员可以在其实践环境中使用知识库和聊天机器人解决方案，以支持患者和家属的查询。