Virtualising Innovation Labs: Moving a leading innovation platform online to accelerate UK insurers' digital transformation through the use of Tech ventures.

虚拟化创新实验室：将领先的创新平台转移到线上，通过科技企业加速英国保险公司的数字化转型。

• 批准号: 70676
• 金额: $ 9.39万
• 依托单位: THE PROPOSITION CIRCLE LIMITED
• 依托单位国家: 英国
• 项目类别: Feasibility Studies
• 财政年份: 2020
• 资助国家: 英国
• 起止时间: 2020 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=70676
• 关键词: Virtualising; Innovation; Labs; Moving; leading

UK insurers underwrite £252 billion (Euro 315 Billion) of gross written premiums (GWP) or 6.5% of a global GWP total of nearly £4 trillion. Yet, as the Covid-19 pandemic emerged, only a few market players were able to provide responsive discounts, rebates or premium payment deferrals to customers. Indeed, many were unable to support customers, employees or trusted partners due to the complexity of legacy operations and ease the deployment of such fundamental changes as such disaster recovery plans were never considered.This did not demonstrate a lack of will though, but rather, a lack of operational resilience underpinned by insufficient digital adoption.Covid-19 puts a spotlight on these insurers and their issues. In the post-Covid world, insurers that cannot respond quickly or innovate continuously on digital platforms will struggle. Such insurers now face a narrower timetable for revamping outdated operations, processes and structures and future-proofing their businesses for future challenges. And they must do this in an environment where virtual working will have become the norm.This project establishes a replicable framework to consistently deliver next-generation Virtual Innovation Labs (also called Venture Validation Studios) to support them. Based on established methods and practices already developed for Insurance and a range of other industries, it will now make these otherwise 'high-touch' and location-dependent approaches available virtually or online. The solution will provide a platform, method, and technological tools for evaluating emerging technologies transparently and deploying innovative solutions in weeks rather than months, short-cutting lengthy approval channels in favour of prototyping and even for transforming old business models longer term.This initiative intends to engage UK's leading insurers and a wide range of innovative startups in online, high-impact engagement cycles to build, test and refine this virtual approach to innovation. The work will see this relationship through to agreed plans and next steps to scale the model across the insurance sector to start with, whether they involve the integration of specific tools or broader partnership for more profound transformation.We learnt from working with one leading UK insurer that the issue is real and deep. Our opportunity is to deploy our virtual framework and scale it across business units, department and geographical units.

英国保险公司承保的毛保费(GWP)为2520亿英镑(3150亿欧元)，占全球近4万亿英镑GWP总额的6.5%。然而，随着新冠肺炎疫情的蔓延，只有少数几家市场参与者能够向客户提供反应迅速的折扣、回扣或保费延迟付款。事实上，由于传统业务的复杂性，许多保险公司无法支持客户、员工或值得信赖的合作伙伴，也无法轻松部署此类根本变化，因为从未考虑过此类灾难恢复计划。但这并不表明缺乏意愿，而是由于数字采用不足而缺乏运营弹性。Covid-19将这些保险公司及其问题置于聚光灯下。在后Covid时代，不能迅速做出反应或在数字平台上持续创新的保险公司将举步维艰。这些保险公司现在面临着更窄的时间表，需要改造过时的业务、流程和结构，并为未来的挑战做好业务准备。他们必须在虚拟工作将成为常态的环境中做到这一点。该项目建立了一个可复制的框架，以始终如一地提供下一代虚拟创新实验室(也称为风险验证工作室)来支持他们。基于已经为保险和一系列其他行业开发的已建立的方法和实践，它现在将使这些原本“高接触”和依赖位置的方法可以通过虚拟或在线获得。该解决方案将提供一个平台、方法和技术工具，用于透明地评估新兴技术，并在几周而不是几个月内部署创新解决方案，缩短冗长的审批渠道，有利于原型制作，甚至长期改造旧的商业模式。该计划旨在让英国领先的保险公司和广泛的创新初创公司参与在线、高影响力的参与周期，以构建、测试和完善这种虚拟的创新方法。这项工作将把这种关系贯穿到商定的计划和下一步，以在整个保险行业推广该模式，无论是涉及特定工具的整合，还是更广泛的合作伙伴关系，以实现更深刻的变革。我们从与一家领先的英国保险公司的合作中了解到，这个问题是真实和深刻的。我们的机会是部署我们的虚拟框架，并在业务单位、部门和地理单位之间进行扩展。