ARCH (Affordable, Reliable Care at Home) – HomeTouch

ARCH（经济实惠、可靠的家庭护理）— HomeTouch

• 批准号: 720762
• 金额: $ 31.83万
• 依托单位: HOMETOUCH CARE LTD
• 依托单位国家: 英国
• 项目类别: GRD Development of Prototype
• 财政年份: 2016
• 资助国家: 英国
• 起止时间: 2016 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=720762
• 关键词: ARCH; Affordable; Reliable; Care; Home

Families and councils are under pressure as the rapidly growing need for home care, largelydriven by an aging population, cannot be met by the current agency model. This threatens thecontinuity and quality of UK care.Councils have cut home care £4.6bn since 2011, causing agencies to downscale services, relyon multiple carers for each client, and reduce many visits to 15 minutes. Over 85% ofcouncils pay less than the recommended minimum £15.74 per hour for home care, of whichagencies take over 50%, which leaves carers struggling on less than the National LivingWage.Poor staff retention and rates of sickness absence are mounting. With this strain, 45% of UKcare agencies are in deficit and looking to exit. Agencies are beginning to turn away councilblock care contracts, and there is risk of market failure.Hospitals have been bearing the brunt, delaying discharges because adequate home caresupport is not available. Known as “bed blocking”, this issue costs the NHS £699m per year.Facing these breakdowns, councils increasingly promote “Direct-Payments” which put theresponsibility for arranging and managing care in the hands of the recipients and theirfamilies. But care recipients and their families struggle to arrange their own care. Individualcontracts with agencies are expensive and difficult to navigate. Efficient solutions arerequired to streamline the care matching and managing process and make it financially viable.HomeTouch is an established care introductory agency with both private and Direct-Payclients in the UK. The company has proven the concept of using technology to radicallyreduce care costs and complexities. It will offer advanced carer-recipient matching,verification and dynamic pricing, to help families, recipients, carers and councils easilydeliver and manage care.

家庭和议会正面临压力，因为目前的机构模式无法满足快速增长的家庭护理需求，这主要是由老龄化人口推动的。这威胁到了英国护理的连续性和质量。自2011年以来，议会已经削减了46亿GB的家庭护理，导致机构缩减了服务规模，为每个客户依赖多名护理人员，并将每次就诊时间减少到15分钟。超过85%的理事会为家庭护理支付的费用低于建议的每小时15.74 GB的最低标准，其中机构承担了50%以上的费用，这使得照顾者的生活费低于国民生活工资。员工保留率和病假率不断上升。在这种压力下，45%的英国医疗保健机构处于赤字状态，并希望退出。机构开始拒绝市议会的护理合同，而且存在市场失灵的风险。医院首当其冲，因为没有足够的家庭护理支持，推迟了出院。这个问题被称为“床位阻塞”，每年花费国民健康保险制度6.99亿英镑。面对这些问题，议会越来越多地推行“直接付款”，将安排和管理护理的责任交到受助者及其家人手中。但护理接受者和他们的家人努力安排自己的护理。与中介机构签订的个人合同既昂贵，又难以驾驭。需要高效的解决方案来简化护理匹配和管理流程，并使其在财务上可行。HomeTouch是一家成熟的护理介绍机构，在英国拥有私人和直接支付客户。该公司已经证明了使用技术从根本上降低护理成本和复杂性的概念。它将提供先进的照顾者-接受者匹配、验证和动态定价，以帮助家庭、接受者、照顾者和委员会轻松提供和管理护理。