Leveraging artificial intelligence to optimise customer data capture and processing in a post COVID-19 world

获得法律的援助的机会减少和COVID-19对英国司法系统的运作、我们的经济和整个社会产生了不利影响。消费者和企业已经看到案件被暂停或推迟，新受理的案件大幅减少--拖延司法就是拒绝司法。现有案件的积压和大量未决案件，加上不可避免的冠状病毒相关诉讼泛滥，威泽的愿景是建立一家公司，通过大幅降低企业和公民解决纠纷的成本，同时简化司法程序，从而增加诉诸司法的机会。该项目的重点是通过使用人工智能增加诉诸司法的机会。我们正在开发一种创新的争议分流工具，该工具可显著提高效率，减少案件积压，并改善法律的机构与其客户（案件发起人和被告）之间的互动。

The reduction in access to legal aid and COVID-19 has had a detrimental impact on the functioning of the UK justice system, our economy, and society at large. Consumers and businesses have seen cases suspended or delayed with a significant reduction in accepted new cases -- justice delayed is justice denied. The backlog of existing cases and the considerable volume of pending cases, coupled with the inevitable deluge of coronavirus related litigation, threatens to have a long and lasting effect on the UK justice system and our economic growth.At Wyser our vision is to build a company that increases access to justice by significantly reducing the costs for businesses and citizens to resolve their disputes but also by simplifying how justice can be accessed.This project is focused on increasing access to justice through the use of artificial intelligence. We are developing an innovative disputes triage tool which significantly improves efficiency, reduces case backlogs and improves engagement between legal bodies and their customers (case initiators and respondents).