Post Covid-19, isolation compatible, solution to support access to legal consultation for disabled and infirm individuals and carers

**我们让律师及调解员为长者及认知障碍客户提供服务。***调解和法律实践正在发展。2019冠状病毒病的影响强调了运营功能性实践的限制，律师和法律专业人员在以高效和具有成本效益的方式与客户接触时，面临着保持适当的监管和合规标准的挑战。在大流行期间，在一个平台上缺乏统一的工具和应用程序特别影响了需要法律援助的残疾人和老年人客户。律师们表示，在与更有能力的同行客户进行在线会议时，他们很难帮助有中度和重度认知障碍的客户，以及他们的残疾客户指定的律师。* RESOLV是一个SaaS（软件即服务）平台，旨在为律师、调解员和律师事务所提供无缝和远程的在线争议解决服务。RESOLV上提供的服务通过加密和转录的视频会议促进端到端中介会话。我们的目标是在一个统一的平台上为我们的订阅律师提供调解过程期间和之后所需的所有工具。我们的核心目标是使法律专业人员能够为所有客户提供无缝的在线法律服务，无论他们是有能力还是患有任何形式的认知障碍，以及他们的协助个人护理律师。*通过RESOLV参与调解会议意味着，即使法律事项第一次没有解决，在平台上收集的数据将使律师能够轻松地重新生成后续流程所需的任何必要文件，例如在法庭上发起提交，以进一步执行客户的指示。这个过程不仅将各种调解工作流程模式整合到一个应用程序中，而且还减少了律师或进一步推荐的法律专业人员为进一步解决客户问题而必须参与的成本和时间。律师使用这款应用程序的副产品将进一步提高法庭程序的效率，鼓励更好地利用法庭时间和司法资源，因为案件在提交法庭时将更加简化。**COVID -推动者：*** COVID - 19影响了患有认知障碍的残疾人和老年人，他们特别依赖个人护理律师的帮助来执行文件并获得基本需求的个人和经济援助。* RESOLV的Enabler将帮助个人福利和财务事务授权律师持有人更有效地为其捐赠者的最佳利益行事。确保法律从业员能够有效和安全地执行必要的文件，以帮助有认知障碍的客户采取行动。*它将有一个安全的认证过程，使法律从业人员能够通过帮助律师有效地管理其捐赠者的指示来管理银行或建筑协会账户、账单支付、养老金或福利收集等文件。增加的Enabler模块将长期帮助有认知障碍的客户及其律师，以及在大流行期间。

**We enable lawyer & mediators to provide services to elderly & cognitively impaired clients.*** Mediation and the practice of law is evolving. Implications of COVID19 have emphasized restrictions of operating a functional practice, lawyers and legal professionals have the challenges of maintaining adequate regulatory and compliance standards when they engage with their clients, in an efficient and cost effective manner. Lack of consolidated tools and apps on one platform has particularly impacted the disabled and elderly clients in need of legal assistance during the pandemic. Lawyers have expressed difficulties in being able to assist their clients with moderate and severe cognitive impairment, along with their impaired clients' assigned attorneys, over online meetings as they with their more enabled counterpart clients.* RESOLV is a SaaS (Software as a service) platform aims to provide seamless and remote access to Online Dispute Resolution services to lawyers, mediators and law firms. Services provided on RESOLV facilitates end-to-end mediation sessions through video meetings, which are encrypted and transcribed. We aim to provide our subscribing lawyers with all tools needed during and after a mediation process on one consolidated platform. Our core aim being to equip legal professionals to provide seamless online legal services to all their clients whether they are enabled or suffering from any form of cognitive impairment, along with their assisting personal care attorneys.* Engaging in a mediation session through RESOLV means that even if a legal matter is not resolved the first time, the data gathered on the platform will enable lawyers to easily regenerate any necessary documents required for subsequent processes, such as initiating submissions in court to further their client's instructions. This process not only consolidates various mediation workflow patterns onto one app, but also reduces costs and time a lawyer or a further referred legal professional would have to engage in, to further a client matter for resolution. The bi-product of a lawyer using this app will result in further efficiencies in court processes, encouraging better use of court time and judicial resources, as cases would be more simplified when they reach court.**COVID - The Enabler:*** Covid 19 has impacted people with disabilities suffering from cognitive impairment and elderly folk, who are exceptionally dependent on assistance of personal care attorneys to execute documents and access personal and financial assistance for basic needs.* RESOLV's Enabler will aid Personal Welfare and Financial Affairs Powers Attorney holders to act more efficiently in the best interests of their Donors. To ensure that legal practitioners can effectively and safely comply with the execution of documents that are necessary to help action the needs of clients with cognitive disabilities.* It will have a secure authentication process which will empower legal practitioners to have documents such as bank or building society accounts, bill payments , pension or benefits collections managed by helping attorneys to manage their donor's given instructions effectively. The Enabler module addition will aid clients with cognitive impairment and their attorneys long term as well as during the pandemic.