FHOSS Hospitality Smart Field - Intelligent signage and people movement to maintain social distancing

FHOSS Hospitality Smart Field - 智能标牌和人员移动以保持社交距离

• 批准号: 89182
• 金额: $ 12.09万
• 依托单位: RAYNESTORM LTD
• 依托单位国家: 英国
• 项目类别: Collaborative R&D
• 财政年份: 2021
• 资助国家: 英国
• 起止时间: 2021 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=89182
• 关键词: FHOSS; Hospitality; Smart; Field; Intelligent

Hospitality - -restaurants, pubs and hotels -- is set to suffer a 31% contraction in economic activity this year, due to the Covid19 pandemic. 90% of businesses were forced to close. Since re-opening, many have used outdoor space to effect social distancing. However, with cooler weather and darker nights on the way they must now use indoor space as safely and efficiently as possible.Businesses need to manage the paths that customers and staff take through their premises and highlight the importance of maintaining distance between individuals. Many are using adhesive signage to do so. However, they cannot easily adjust this once placed. Operators cannot change their premises' layouts to accommodate different groups of customers. Some may need extra space due to poor mobility or for pushchairs and highchairs. Many signs rapidly wear and look shabby, leading would-be customers to go elsewhere. When operators do replace or remove signs, they are faced with extra staff costs to clean residues left behind. There is also environmental impact from harsh chemicals used and in repainting costs. In extreme cases, flooring must be replaced, further adding to the 600,000t of commercial flooring waste produced in the UK each year.Our vision is to adapt projected lighting technology, developed for use in construction and warehousing, to hospitality. We will combine this with Bluetooth beacon technology to produce exclusion zones around groups of customers to enable social distancing. In this project, we will produce a proof-of-concept demonstrator. Following a further three months of development and integration, we will be ready to launch a product offering the following advantages to hospitality businesses:\*Easily adjustable signage; no need for staff to move adhesive signs\*Aesthetically pleasing, presenting a welcoming ambience to customers\*Integration with smartphone apps for staff and customers to manage social distancingSeveral trends, many related to the Covid emergency, have created our market opportunity. Mid-priced restaurants are losing ground to food halls and night markets, where multiple traders in the same venue use common apps to display menus. Many consumers thus accept mobile apps as a modern way to view menus, order food and pay in restaurants. Hard-copy menus and non-contactless payments present a means for Covid19 transmission. This has provided further impetus for consumers to adopt restaurant app technology. Our current route to market is thus to integrate with a restaurant app provider and hospitality suppliers. Our project partner, Regency, supplies to \>3000 hospitality businesses (including hotel groups and restaurant/pub chains). Within five years, we predict an extra £1M EBITDA from selling to 10,000 hospitality businesses.

受新冠肺炎疫情影响，酒店业（包括餐馆、酒吧和酒店）今年的经济活动将萎缩31%。90%的企业被迫关闭。自重新开放以来，许多人利用户外空间来实现社交距离。然而，随着天气转凉和夜晚越来越暗，他们现在必须尽可能安全有效地使用室内空间。企业需要管理客户和员工穿过其场所的路径，并强调保持个人之间距离的重要性。许多人使用粘合剂标志来做到这一点。然而，一旦放置，它们就不能容易地调整。经营者不能改变其场所的布局，以适应不同的客户群体。有些人可能因行动不便或婴儿车和高脚椅而需要额外的空间。许多招牌很快就磨损了，看起来很破旧，导致潜在的顾客去别处。当运营商更换或拆除标志时，他们面临着清理残留物的额外员工成本。使用的刺激性化学品和重新油漆成本也会对环境产生影响。在极端情况下，地板必须更换，这进一步增加了英国每年产生的600，000吨商业地板废料。我们的愿景是将为建筑和仓储开发的投影照明技术应用于酒店。我们将联合收割机与蓝牙信标技术相结合，在客户群周围产生禁区，以实现社交距离。在这个项目中，我们将制作一个概念验证演示器。经过三个月的开发和整合，我们将准备推出一款产品，为酒店业提供以下优势：员工无需移动粘性标志\* 美观，为客户提供热情的氛围\* 与智能手机应用程序集成，让员工和客户管理社交距离几个趋势，其中许多与新冠肺炎紧急情况有关，创造了我们的市场机会。中等价位的餐馆正在被食品霍尔斯和夜市所取代，在那里，同一场所的多个商人使用共同的应用程序来显示菜单。因此，许多消费者接受移动的应用程序作为一种现代的方式来查看菜单，订购食物和支付在餐馆。硬拷贝菜单和非接触式支付为Covid 19传播提供了一种手段。这进一步推动了消费者采用餐厅应用程序技术。因此，我们目前的市场路线是与餐厅应用程序提供商和酒店供应商整合。我们的项目合作伙伴Regency为超过3000家酒店企业（包括酒店集团和连锁餐厅/酒吧）提供服务。在五年内，我们预计将向10，000家酒店企业出售额外的100万英镑EBITDA。