An Automated Operations Decision Support Tool for Disruption Management

JNCTION是一家位于伦敦肖尔迪奇的铁路技术初创公司，正在为列车运营公司（TOC）开发一种最先进的运营决策支持工具。JNCTION的决策支持工具使用人工智能和机器学习技术，通过基于历史数据和先前制定的应急计划建议列车计划，帮助控制团队自动规划中断的列车运行。在服务中断期间，该系统将建议最快和最有效的方法使服务恢复到时间表;限制中断造成的任何影响和成本，并帮助保持高水平的客户满意度。该系统还将通过多个渠道快速提供更好的客户信息，以便乘客可以围绕中断进行规划。该决策支持工具建立在JNCTION现有的信息系统DART的基础上，该系统为运营商和客户体验人员提供网络运营的实时画面，以及铁路安全和标准委员会（RSSB）最近执行机器学习项目期间进行的研发工作的结果。JNCTION的决策支持工具将：·使用最先进的人工智能技术和机器学习，建立在最近RSSB表演计划中进行的学术研究和计划的基础上，在中断期间评估和建议列车计划·与现有JNCTION DART列车信息系统联合收割机结合·提供易于使用的用户界面仪表板工具，用于真实的时间运营支持·2017年，JNCTION被选为参与LMLabs 2队列的十家公司之一，并获得了奥宾应用程序的种子项目资金：这是一款针对2017年从伦敦米德兰来的自闭症乘客的创新旅程规划应用程序。2018年，JNCTION被选为七家获得政府资助的公司之一，作为RSSB铁路无障碍竞赛的一部分，他们的奥宾应用程序。2018年7月，JNCTION应邀于2018年7月12日向中国中车股份有限公司发表演讲，主题为英国铁路行业的创新。

JNCTION, a rail-tech startup based in Shoreditch, London, is developing a state-of-the-art Operations Decision Support Tool for Train Operating Companies (TOCs). JNCTION’s Decision Support Tool uses AI and Machine Learning techniques to assist control teams to automatically plan train operations in disruption by suggesting train plans based on historical data and previously devised contingency plans. During a service disruption, the system will suggest the quickest and most effective way to return services to the timetable; limiting any impact and costs caused by disruption and to help maintain high levels of customer satisfaction. The system will also deliver improved customer information via multiple channels quickly so that passengers can plan around disruption. The Decision Support Tool builds on JNCTION’s existing information system, DART, which provides operators and customer experience staff with a live picture of network operations, and results of the Research & Development work carried out during the Rail Safety and Standards Board’s (RSSB) recent PERFORM machine learning projects. JNCTION’s Decision Support Tool will: • Use State of the Art AI techniques & Machine Learning, building on academic research and programs carried on in recent RSSB performance program, to evaluate and suggest train plans during disruption • Combine with existing JNCTION DART train information system • Deliver an easy to use user interface dashboard tool for real time operations support • Integrate Customer Information output feeds In 2017, JNCTION was selected as one of ten companies to take part in the LMLabs2 cohort and received seed project funding for their Aubin app: an innovative journey planner app for Autistic passengers from London Midland in 2017. In 2018, JNCTION was selected as one of seven companies to receive government funding as part of the RSSB’s Rail Accessibility Competition for their Aubin app. In July 2018, JNCTION was invited to deliver a presentation to CRRC Corporation Ltd covering the topic of Innovation in the UK rail sector on 12th July 2018.