An Automated Operations Decision Support Tool for Disruption Management

用于中断管理的自动化运营决策支持工具

• 批准号: 971666
• 金额: $ 36.93万
• 依托单位: JNCTION LIMITED
• 依托单位国家: 英国
• 项目类别: Small Business Research Initiative
• 财政年份: 2019
• 资助国家: 英国
• 起止时间: 2019 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=971666
• 关键词: Automated; Operations; Decision; Support; Tool

JNCTION, a rail-tech startup based in Shoreditch, London, is developing a state-of-the-art Operations Decision Support Tool for Train Operating Companies (TOCs). JNCTION’s Decision Support Tool uses AI and Machine Learning techniques to assist control teams to automatically plan train operations in disruption by suggesting train plans based on historical data and previously devised contingency plans. During a service disruption, the system will suggest the quickest and most effective way to return services to the timetable; limiting any impact and costs caused by disruption and to help maintain high levels of customer satisfaction. The system will also deliver improved customer information via multiple channels quickly so that passengers can plan around disruption. The Decision Support Tool builds on JNCTION’s existing information system, DART, which provides operators and customer experience staff with a live picture of network operations, and results of the Research & Development work carried out during the Rail Safety and Standards Board’s (RSSB) recent PERFORM machine learning projects. JNCTION’s Decision Support Tool will: • Use State of the Art AI techniques & Machine Learning, building on academic research and programs carried on in recent RSSB performance program, to evaluate and suggest train plans during disruption • Combine with existing JNCTION DART train information system • Deliver an easy to use user interface dashboard tool for real time operations support • Integrate Customer Information output feeds In 2017, JNCTION was selected as one of ten companies to take part in the LMLabs2 cohort and received seed project funding for their Aubin app: an innovative journey planner app for Autistic passengers from London Midland in 2017. In 2018, JNCTION was selected as one of seven companies to receive government funding as part of the RSSB’s Rail Accessibility Competition for their Aubin app. In July 2018, JNCTION was invited to deliver a presentation to CRRC Corporation Ltd covering the topic of Innovation in the UK rail sector on 12th July 2018.

JNCTION是一家位于伦敦肖尔迪奇区（Shoreditch）的铁路技术初创公司，正在为火车运营公司（toc）开发一种最先进的运营决策支持工具。JNCTION的决策支持工具使用人工智能和机器学习技术，通过根据历史数据和先前设计的应急计划提出列车计划，帮助控制团队自动规划列车运行。在服务中断期间，系统会建议最快捷和最有效的方法使服务恢复正常；限制中断造成的任何影响和成本，并帮助保持高水平的客户满意度。该系统还将通过多种渠道快速提供改进的客户信息，以便乘客可以针对中断进行规划。决策支持工具建立在JNCTION现有信息系统DART的基础上，该系统为运营商和客户体验人员提供网络运行的实时图片，以及铁路安全和标准委员会（RSSB）最近执行机器学习项目期间开展的研发工作的结果。JNCTION的决策支持工具将：•利用最先进的人工智能技术和机器学习，在最近的RSSB性能项目的学术研究和项目的基础上，在中断期间评估和建议列车计划•结合现有的JNCTION DART列车信息系统•提供一个易于使用的用户界面仪表板工具，用于实时操作支持•整合客户信息输出馈送JNCTION被选为参与LMLabs2队列的十家公司之一，并获得了他们的Aubin应用程序的种子项目资助：这是一款创新的旅行规划应用程序，适用于来自伦敦米德兰的自闭症乘客。2018年，JNCTION被选为获得政府资助的七家公司之一，作为RSSB铁路无障碍竞赛的一部分，他们的Aubin应用程序。2018年7月，JNCTION受邀于2018年7月12日向中国中车公司发表了关于英国铁路部门创新主题的演讲。