Secure closed loop mobile ticketing for public transport

公共交通安全闭环移动票务

• 批准号: 972184
• 金额: $ 12.58万
• 依托单位: VIX TECHNOLOGY UK LTD
• 依托单位国家: 英国
• 项目类别: Small Business Research Initiative
• 财政年份: 2014
• 资助国家: 英国
• 起止时间: 2014 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=972184
• 关键词: Secure; closed; loop; mobile; ticketing

The objective of this phase 2 project is to develop a closed loop mobile ticketing solution for commuter public transport which has strong fraud prevention measures and provides rich data to operators and passengers. Within the public transport market the growing trend towards mobile ticketing solutions is in recognition of the reduction in capital and operational costs compared to traditional cash and smartcard based systems and the growing expectations from passengers that they should be able to pay for transport using their smart phone. With Gartner reporting that smartphone sales grew by 46.5 per cent in the second quarter of 2013 and exceeded feature phone sales for the first time the potential market for mobile ticketing continues to expand. A full mobile ticketing solution consists of three elements. The back office server element provides account management and product sales functions. The smartphone element enables a customer to purchase and display their tickets. Finally, an on vehicle 2D barcode scanner provides automated validation and fraud prevention to protect both the transit operator and the travelling customer. The on vehicle validator also provides data on ticket usage to the back office to enable data analysis and business intelligence functions. Most mobile ticketing solutions without an on vehicle validator are susceptible to fraud and have reduced ticketing data available for analysis. Above all the solution must convenient, performant, secure and robust for both the transit operators and the travelling customer. The solution must answer the needs of both the transit operator and the travelling customer and be convenient for both. If the mobile device is lost or stolen, the customer must be able to redeem their tickets on alternative devices. Providing a solution that addresses both fraud and customer service requirements is challenging and a key objective of this project. From the transit operators perspective a clear objective of the project is to help remove financial barriers and leverage previous capital investment by using existing equipment in new and innovative ways to enable a mobile ticketing solution for multiple ticket types. At the same time for those operators without existing infrastructure, the project seeks to provide a low cost, simple to mobile ticketing solution that requires minimal capital investment and low running costs. Mobile ticketing systems provide new and exciting market opportunities, but in order to understand the impact of these in an operational context is a significant challenge. Incorporating these data into the data warehouse and incorporating them into big data analyses is another objective of this project.

第二阶段项目的目标是为通勤公共交通开发闭环移动票务解决方案，该解决方案具有强大的防欺诈措施，并为运营商和乘客提供丰富的数据。在公共交通市场中，移动票务解决方案的增长趋势是由于认识到与传统的现金和基于智能卡的系统相比，资本和运营成本的降低，以及乘客对能够使用智能手机支付交通费用的日益增长的期望。 Gartner 报告称，2013 年第二季度智能手机销量增长了 46.5%，首次超过功能手机销量，移动票务的潜在市场持续扩大。完整的移动票务解决方案由三个要素组成。后台服务器元素提供帐户管理和产品销售功能。智能手机元素使客户能够购买和展示他们的门票。最后，车载二维条码扫描仪提供自动验证和欺诈预防功能，以保护交通运营商和旅行客户。车载验证器还向后台提供票据使用数据，以实现数据分析和商业智能功能。大多数没有车载验证器的移动票务解决方案很容易受到欺诈，并且可用于分析的票务数据减少。最重要的是，该解决方案必须对于交通运营商和旅行客户来说都是方便、高性能、安全和稳健的。该解决方案必须满足交通运营商和旅行客户的需求，并且对双方都方便。如果移动设备丢失或被盗，客户必须能够在其他设备上兑换门票。提供同时满足欺诈和客户服务要求的解决方案具有挑战性，也是该项目的关键目标。从交通运营商的角度来看，该项目的一个明确目标是通过以创新的方式使用现有设备来帮助消除财务障碍并利用之前的资本投资，从而为多种票类型提供移动票务解决方案。同时，对于那些没有现有基础设施的运营商，该项目力求提供一种低成本、简单的移动票务解决方案，需要最少的资本投资和较低的运行成本。移动票务系统提供了新的、令人兴奋的市场机会，但要了解这些机会在运营环境中的影响是一项重大挑战。将这些数据纳入数据仓库并将其纳入大数据分析是该项目的另一个目标。