(AH/V015877/1) Follow-on: Communicating through Covid in General Practice

(AH/V015877/1) 后续：在一般实践中通过 Covid 进行沟通

• 批准号: AH/X010481/1
• 负责人: Suzy Willson
• 金额: $ 10.44万
• 依托单位: Queen Mary University of London
• 依托单位国家: 英国
• 项目类别: Research Grant
• 财政年份: 2023
• 资助国家: 英国
• 起止时间: 2023 至 无数据
• 项目状态: 未结题
• 来源: https://gtr.ukri.org/projects?ref=AH%2FX010481%2F1
• 关键词: AH; V015877; Follow; Communicating; through

This project builds on the impact of research that has demonstrated how arts-based methods can be used to support non-verbal communication and demonstrate the gains from collaboration between the health and arts sectors in building more resilient, sustainable health systems. Over the past 2 years, Performing Medicine has investigated the communication challenges faced by health care professionals over the pandemic, and has implemented co-created interventions across two NHS Trusts and one medical school to improve interactions between colleagues and patients, and to help with recovery and renewal after two years of dealing with the Covid-19 pandemic. In this interdisciplinary project, it was found that arts-based strategies can play an integral role in healthcare professionals' recovery from the pandemic, offering managers viable strategies to build understanding and bringing teams together who have been fragmented by the challenges of Covid-19; playing a critical role in creating more compassionate, sustainable healthcare.Covid-19 has had a significant impact on primary care across the UK, causing a number of knock-on effects as GPs are often the first point of call for the unwell. With social distancing rules, new reliance on hybrid working, and poor public attitudes towards staff, there is an exceptional burden on GPs. The impact of this is being seen through staff shortages and high staff attrition, with many GPs feeling burnout. Over the past two years GPs have radically changed their practice, and will be crucial players in tackling the health care burden that has grown in the past two years, highlighting why investment in this group will be valuable. This Follow-on proposal responds to the needs of the primary care community, delivering a programme of 10 half-day in situ workshops and 10 one-hour sessions of online coaching to staff across England, that have been specifically adapted for this group. Workshops will help staff develop a language for self-care, non-verbal communication and spatial awareness, focusing particularly on video and telephone conversation coaching. The programme will nurture respect and understanding of different experiences of the pandemic through visual storytelling, theatre games, dance warm-ups, writing exercises, creative mapping, collective collages, and group conversations.A knowledge exchange seminar and webinar, will provide a space for the primary care community to learn more about the value of the arts, and will help build a GP cultural ambassadors programme that will be supported by Performing Medicine. The project will end with a short report that will outline mutual strategies/opportunities for Integrated Care Systems to embed arts and culture in a bid to sustain healthcare people and systems, and be a catalyst for positive action.

该项目建立在研究的影响之上，这些研究表明了如何使用基于艺术的方法来支持非语言交流，并展示了卫生和艺术部门在建立更具弹性，可持续的卫生系统方面的合作所带来的收益。在过去的两年里，表演医学研究了卫生保健专业人员在大流行期间面临的沟通挑战，并在两个NHS信托基金和一所医学院实施了共同创建的干预措施，以改善同事和患者之间的互动，并帮助在应对COVID-19大流行两年后恢复和更新。在这个跨学科的项目中，我们发现，基于艺术的策略可以在医疗保健专业人员从大流行病中恢复的过程中发挥不可或缺的作用，为管理人员提供可行的策略，以建立理解，并将因Covid-19挑战而分散的团队聚集在一起;在创造更具同情心、可持续的医疗保健方面发挥着关键作用。新冠肺炎对英国各地的初级保健产生了重大影响，造成了许多连锁反应，因为全科医生往往是第一个呼叫不适。随着社会距离规则，对混合工作的新依赖，以及公众对工作人员的不良态度，全科医生的负担异常沉重。这种情况的影响体现在工作人员短缺和人员流失率高，许多全科医生感到精疲力竭。在过去的两年里，全科医生已经从根本上改变了他们的做法，并将成为解决过去两年来不断增长的医疗保健负担的关键角色，这凸显了为什么对这一群体的投资将是有价值的。这一后续提案回应了初级保健社区的需求，为英格兰各地的工作人员提供了10个半天的现场研讨会和10个一小时的在线辅导课程，这些课程专门针对这一群体进行了调整。讲习班将帮助工作人员发展自我照顾、非语言交流和空间意识的语言，特别侧重于视频和电话交谈辅导。该计划将通过视觉故事、戏剧游戏、舞蹈热身、写作练习、创意绘图、集体拼贴和小组对话，培养对疫情不同经历的尊重和理解。知识交流研讨会和网络研讨会将为基层医疗社区提供一个空间，让他们更多地了解艺术的价值，并将帮助建立一个全科医生文化大使计划，将由表演医学支持。该项目将以一份简短的报告结束，该报告将概述综合护理系统嵌入艺术和文化的共同战略/机会，以维持医疗保健人员和系统，并成为积极行动的催化剂。