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Tell Us When

告诉我们何时

基本信息

批准号：
TS/I000259/1
负责人：
John Polak
金额：
$ 3.28万
依托单位：
Imperial College London
依托单位国家：
英国
项目类别：
Research Grant
财政年份：
2010
资助国家：
英国
起止时间：
2010 至无数据
项目状态：
已结题

来源：
https://gtr.ukri.org/projects?ref=TS%2FI000259%2F1
关键词：
Tell Us When

项目摘要

Tell Us When (TUW) is about saving time - for the distributor and the customer. By offering a more reliable delivery time, customers may be prepared to accept alternative or wider delivery time windows. 78% TUW combines a web site where customers enter their availability to take deliveries through a calendar-like application - by browser or mobile phone app, and an enhanced version of the Optrak Vehicle Routing System (VRS). TUW will typically be accessed via a vendor's web site -after on-line ordering. It will be a ubiquitous in the manner of PayPal, allowing customers to log in so their data can be saved (for example repeated activity such as work times). TUW will communicate with other applications, for example, alternative VRS and e-fulfilment platforms. By using the site the customer will grant the supplier a secure, temporary and limited access to their calendar information.The VRS will link directly to the web site. It will use Real-time traffic data and vehicle tracking to provide better estimates of arrival time. A plan will be produced and sent to each vehicle via on-board computer. As deliveries progress there may be actual or forecast delays due to traffic or other factors. The customer will be notified of any changes to arrival time. If the customer can't meet the committed or revised time he will notify the system via phone or web, ideally with an alternative. The system will attempt to reschedule automatically while honouring other delivery time commitments and send the revised schedule to the driver. Rescheduling with the same vehicle on the same day is much more cost-effective for the driver and is better for the customer, so highly desirable. The VRS will be made available as a web app - particularly useful to smaller delivery operations. The customer will be encouraged to, and rewarded for, making more delivery slots available. This will give the optimisation greater scope for more efficient routes.

告诉我们何时（TUW）是关于节省时间-为经销商和客户。通过提供更可靠的交货时间，客户可能准备接受替代或更宽的交货时间窗口。78% TUW结合了一个网站，客户可以通过一个类似日历的应用程序（通过浏览器或手机应用程序）输入他们的可用性，以及一个增强版的Optrak车辆路线系统（VRS）。TUW通常在在线订购后通过供应商的网站访问。它将以PayPal的方式无处不在，允许客户登录以保存他们的数据（例如重复活动，如工作时间）。TUW将与其他应用程序通信，例如，替代VRS和电子履行平台。通过使用该站点，客户将授予供应商对其日历信息的安全、临时和有限的访问权。VRS将直接链接到网站。它将使用实时交通数据和车辆跟踪来提供更好的到达时间估计。一份计划将被制作出来，并通过车载电脑发送到每辆车。随着交付进度，可能会由于交通或其他因素而出现实际或预测的延迟。到达时间如有变动，将通知客户。如果客户不能满足承诺的或修改的时间，他将通过电话或网络通知系统，最好有其他选择。系统将尝试自动重新安排，同时履行其他交付时间承诺，并将修改后的时间表发送给司机。在同一天重新安排同一辆车对司机来说更划算，对客户来说也更好，因此非常可取。VRS将作为一个网络应用程序提供，对较小的配送业务特别有用。客户将被鼓励，并奖励，使更多的送货时间可用。这将为更有效的路线提供更大的优化空间。