Title: Inclusive design: challenges arising from digital interfaces and mental models explaining user behaviour

包容性设计考虑了用户广泛的生理和心理需求和能力。此外，它还试图为设计师提供指导，以促进更具包容性的设计过程。从设计过程的开始就考虑这些原则是至关重要的，以避免在后期阶段进行潜在的修改，从而导致巨大的成本。目前的研究将着眼于包容性设计，以及用户在使用数字界面设计时面临的挑战。这项研究将有助于理解心理模型如何解释用户的行为。为了心智模型的发展，我们需要允许变化和进化，以理解包容性设计以及它如何在数字界面的背景下发展。研究将探讨用户与系统交互的用户沟通策略以及对用户行为和输出的影响。自我效能感对数字界面使用、用户体验和动机的影响。它将考虑设计中涉及的不同利益相关者，包括；用户、设计人员以及维护系统和与用户沟通的人员。查看模型和文献将提供对当前实践的洞察，并为未来的数字接口包含提供指导。

Inclusive design takes into consideration the broad range of physical and mental needs and capabilities among users. Moreover, it seeks to provide guidance for designers to promote a more inclusive design process. It is crucial to consider these principles from the start of the design process to avoid potential modifications at a later stage causing significant costs. The current research will look at inclusive design and what challenges users face when using digital interface designs. The research will provide understanding of how mental models can explain the behaviour of users. For the development of mental models we need to allow for change and evolution to understand inclusive design and how it is developing in the context of digital interfaces. Research will explore user communication strategies regarding the user-system interaction along with the impact on user behaviour and output. Self-efficacy impact on digital interface use and the user experience and motivation. It will consider different stakeholders involved in the design including; users, designers and those who maintain systems and communicate with users. Looking at models and literature will provide insight into current practices and give guidance for future digital interface inclusion.