Web-based Training for Families of Longterm Care

描述（由申请人提供）：对于养老院居民的家庭来说，保持建设性地参与照顾居民是一个挑战。家庭获得临床和行政信息对于有效参与护理至关重要，但通常无法获得或不充分。家庭和护理人员之间的沟通渠道定义不清。

DESCRIPTION (provided by applicant): For the families of nursing homes residents, remaining constructively involved in the care of the resident is a challenge. Family access to clinical and administrative information is essential to effectively participate with care, yet it is usually not available, or is inadequate. Channels of communication between families and facility caregivers are poorly defined. The proposed Phase Il study will complete a curriculum of clinical, administrative, and legal education for families of nursing home residents in an interactive video format accessible through the Web. It will include a "family orientation" for newly admitted residents, and in addition, a facility-specific "Family Communication Room" will enable families and staff to communicate directly on an ongoing basis. A 12-month randomized trial with four facilities will assess family satisfaction, involvement and complaints as well as resident quality of care and quality of life. The Phase I study successfully completed all stated objectives. Approximately 45-minutes of interactive-video family education on dementia was created in conjunction with family advisors. Eighteen family members who completed the program showed enhanced knowledge on pre-post tests (t = 5.9, p<0.0001) and reported high levels of satisfaction. The Phase I family advisors were essential to the development of this Phase II proposal. Building on the successful commercialization of a previous product for nursing home staff education, there is a well-defined commercialization plan. Discussions have begun to market this product with a major insurance underwriter servicing the Iong-term care industry.