Constructing a holistic view of cyber incident response using Systems Thinking and re-imaging its future using creative methodologies

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Organisations are required to rapidly adapt to an ever-evolving threat landscape to defend themselves against attacks that are getting more sophisticated (Ahmad et al., 2020). Although a significant amount of work has been put into researching and developing the technical side of cyber security incident response (IR), more research is required into the practice of IR from a sociotechnical perspective to tackle the problems faced by organisations (O'Neil et al., 2021, Steinke et al., 2015). Moreover, in order to design and engineer effective solutions, a broader contextual awareness is key to understanding unbiased approaches to improving IR (Nyre-Yu et al., 2019). A holistic approach that treats IR as a whole system instead of separate parts or components is needed (L, 2022). Design thinking and speculative design practices can be used as innovation tools to explore this dynamic problem space. Therefore, this research is focused on pairing a systems engineering approach to understand the complex system of IR, with design and creative methodologies to provide innovative solutions and ways to reimagine the future of IR.