Realising inclusive communicative practices in support services for refugees and other migrants: the role of translanguaging in a linguistically dive

这项研究将调查格拉斯哥一个语言多样化的难民支持组织的沟通实践，格拉斯哥是英国收容寻求庇护者的主要地区之一。这项研究来自社会语言学研究，表明人们通过流畅地利用他们所有的意义创造资源进行交流，这种做法被称为“跨语言”。教育研究表明，使双语/多语种学生能够充分利用他们的全部语言能力，可以带来变革，使他们能够更多地参与和学习语言。因此，这项研究的目的是确定如何在语言少数群体(讲英语以外的语言的人)获得的支持服务的背景下实现跨语言转换的好处。它将调查一个组织中语言不同的参与者之间是如何进行沟通的，以及组织如何以影响人们参与服务的方式对语言差异做出反应。因此，这项研究将解决社会语言学中关于跨语言影响的关键辩论，这些争论经常被用解放的术语来描述，但取决于调查的参与者和背景。为此，将进行语言人种学研究，以便对交流进行密切的、数据驱动的分析。这项研究的发现将有助于理解复杂的交际曲目是如何在语言多样化的环境中使用的。此外，调查结果将有可能改善难民和其他移民获得服务的机会，表明跨语言转换可以使说其他语言的人更充分地参与，并将他们的专业知识用于共同制作和领导服务。

This research will investigate communicative practices at a linguistically diverse refugee-support organisation in Glasgow, one of the main UK areas accommodating people seeking asylum. The study emerges from sociolinguistic research indicating that people communicate by fluidly drawing on all their meaning-making resources, a practice known as "translanguaging". Education research shows that enabling bilingual/multilingual students to draw on their full linguistic repertoires can be transformative, enabling greater participation and language learning. Therefore, the purpose of this research is to identify ways in which the benefits of translanguaging can be realised in the context of support services accessed by linguistic minorities (speakers of languages other than English). It will investigate how communication occurs between linguistically diverse participants at an organisation, and how the organisation responds to linguistic difference in ways that affect people's participation in services. The research will thereby address key debates within sociolinguistics on the effects of translanguaging, which are frequently described in emancipatory terms but depend on the participants and settings under investigation. For this reason, a linguistic ethnography will be conducted to allow for close, data-driven analysis of communication. Findings from the research will inform understanding of how complex communicative repertoires are used in linguistically diverse settings. Furthermore, the findings will have the potential to improve the accessibility of services for refugees and other migrants, indicating ways that translanguaging can enable speakers of other languages to more fully participate and bring their expertise to the co-production and leadership of services.