Support System for Organizational Cultural Competency Assessment and Improvement

组织文化能力评估与提升支撑体系

• 批准号: 9345311
• 负责人: KIEN SHAN LEE
• 金额: $ 54.86万
• 依托单位: COMMUNITY SCIENCE, INC.
• 依托单位国家: 美国
• 财政年份: 2017
• 资助国家: 美国
• 起止时间: 2017-07-25 至 2019-02-28
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/9345311
• 关键词: Address; Advocate; Affect; Behavior; Behavioral; Belief; Benchmarking; Budgets; Caring; Cataloging; Catalogs; Communication; Communities; Community Relations; Computer Assisted; Consultations; Data; Development; Ensure; Evaluation; Feedback; Fostering; Geographic Locations; Goals; Grant; Health; Health Professional; Health Services; Health Services Accessibility; Healthcare; Institute of Medicine (U.S.); Institutes; Intervention Studies; Investments; Knowledge; Leadership; Learning; Libraries; Life; Linguistics; Link; Mission; Monitor; Organizational Policy; Outcome; Participant; Patients; Phase; Policies; Population; Procedures; Process; Process Assessment; Production; Protocols documentation; Provider; Readiness; Recommendation; Recruitment Activity; Reporting; Research; Resources; Sampling; Science; Services; Small Business Innovation Research Grant; Staff Attitudes; Support System; System; Technology; Testing; Translational Research; Underserved Population; United States; United States Dept. of Health and Human Services; United States National Institutes of Health; Visual; Work; base; commercialization; community science; comparative; computerized; cultural competence; dashboard; demographics; design; ethnic minority population; health care availability; health care disparity; health care service; health disparity; health organization; health training; improved; innovation; minority communities; minority health; prototype; racial and ethnic; racial and ethnic disparities; racial minority; research and development; social; social health determinants; tool; treatment adherence; user-friendly; virtual; web interface

PROJECT SUMMARY Persistent, pervasive healthcare disparities disproportionately affect racial and ethnic minority communities. Training health professionals to work effectively with people from different cultures; organizational policies, procedures, and practices that address the needs of racial, ethnic, and other underserved populations; and establishing relationships between health organizations and other organizations serving the same populations are critical to equitable care. Culturally competent healthcare can significantly increase the equity of care for racial and ethnic minorities to ultimately reduce health disparities. The goal of proposed Phase II research and development effort is to complete the design and production of JourneyStart, a research-based, computer- assisted cultural competency assessment and action planning toolkit to increase the capacity of small- to medium-sized health organizations to better meet the needs of racial and ethnic minorities. Specifically, the proposed effort will: (1) refine the data functions of JourneyStart; (2) design the technical assistance functions of JourneyStart; and (3) assess the implementation and utility of JourneyStart based on feedback from a sample of small- to mid-sized health organizations that work at the community level. Approximately 15 health organizations will be recruited to test the entire spectrum of services available from JourneyStart, from assessment to action planning, and the interface with the system. Staff from the organizations will participate in an evaluation to discuss the components and utility of system, including (a) ease of the interface and use, (b) limitations, and (c) recommendations for packaging the services. To develop JourneyStart’s benchmarking capability, clusters of organizations will be established based on analysis of the organizations’ size, demographics of the people they serve, and geographic location,. The aims of the proposed research align both with the mission of the National Institutes of Health to apply knowledge to enhance health and life and its goal to foster fundamental creative discoveries, innovative research strategies, and research applications for protecting and improving health. Furthermore, the proposed product will advance the mission of the National Institute on Minority Health and Health Disparities (NIMHD) to promote minority health and support efforts that reduce health disparities, along with the commitment of NIMHD to support interventions and translational research that address cultural competency and social determinants of health.

项目摘要 持续，普遍的医疗保健差异不成比例地影响种族和少数民族社区。 培训卫生专业人员与来自不同文化的人们有效合作；组织政策， 程序和实践，以满足种族，种族和其他服务不足的人群的需求；和 建立卫生组织与服务相同人口的其他组织之间的关系 对于公平护理至关重要。具有文化胜任的医疗保健可以大大提高护理权益 种族和少数民族最终减少健康差异。拟议的第二阶段研究的目标和 开发工作是完成TourneStart的设计和生产，这是一个基于研究的计算机 - 辅助文化能力评估和行动计划工具包，以提高小型的能力 中型卫生组织可以更好地满足种族和少数民族的需求。具体来说， 拟议的努力将：（1）完善《旅行者的数据功能》； （2）设计技术援助功能 oftourderstart; （3）根据来自 在社区层面上工作的中小型卫生组织的样本。 将招募大约15个卫生组织，以测试从 从评估到行动计划以及与系统的接口。来自 组织将参加评估，讨论系统的组件和效用，包括（a） 便于接口和使用，（b）限制以及（c）包装服务的建议。发展 Journeystart的基准功能，将根据对 组织的规模，所服务人员的人口统计以及地理位置。目的 拟议的研究与国家卫生研究院的使命相吻合，以将知识应用于 增强健康和生活及其目标，以促进基本创造性发现，创新的研究策略， 以及保护和改善健康的研究申请。此外，拟议的产品将推进 美国国家少数民族健康与健康差异（NIMHD）的使命促进少数民族 健康和支持努力减少健康分配，以及NIMHD的承诺 干预措施和翻译研究，以解决文化能力和健康的社会决定者。