Using Email to Enhance Counseling Services at NCI's Smoking Cessation Quitline

使用电子邮件加强 NCI 戒烟热线的咨询服务

• 批准号: 7923145
• 负责人: LORIEN C ABROMS
• 金额: $ 13.45万
• 依托单位: GEORGE WASHINGTON UNIVERSITY
• 依托单位国家: 美国
• 财政年份: 2008
• 资助国家: 美国
• 起止时间: 2008-09-17 至 2013-08-31
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/7923145
• 关键词: Abstinence; Adult; Area; Behavior Control; Biometry; Client; Client satisfaction; Clinical Practice Guideline; Commerce; Coping Skills; Counseling; Development; Development Plans; Electronic Mail; Evaluation; General Population; Health Communication; Intervention; Interview; K-Series Research Career Programs; Marketing; Mentors; Modality; Needs Assessment; Outcome; Participant; Phase; Population Sciences; Problem Solving; Public Health; Qualitative Research; Recommendation; Research; Research Methodology; Research Personnel; Research Proposals; Series; Services; Smoker; Smoking; Smoking Cessation Intervention; Social support; Staging; Telephone; Testing; Time; Tobacco; United States Public Health Service; Work; cancer prevention; career development; design; prototype; quitline; skills; smoking cessation; treatment program

DESCRIPTION (provided by applicant): Lorien C. Abroms is applying for a Career Development Award (K07) in Cancer Prevention, Control, Behavioral and Population Sciences to develop the skills necessary to become a successful independent investigator in the area of e-health marketing and tobacco treatment. Dr. Abroms' career development plan includes mentors in the fields of health communication (Dr. Ed Maibach, Dr. Craig Lefebvre), tobacco treatment (Dr. Richard Windsor), qualitative research methods (Dr. Mark Edberg), and biostatistics (Dr. Samuel Simmens), and strong institutional support. Research Plan. Despite the widespread use of email in the general population, few studies have looked at the application of email for smoking cessation. This research proposal aims to explore how tailored, proactive email messages could enhance phone counseling at the NCI Quitline. Tailored email messages, which follow the recommendations of the U.S. Public Health Service Clinical Practice Guideline, may be effective for smoking cessation because they can increase the intensity and contact time of a smoking cessation intervention; they can enhance the problem solving and coping skills of the recipient; and, combined with phone counseling, they can serve as an additional treatment modality for smoking cessation. The research will take place in 3 phases. Phase 1 will consist of a needs assessment of Quitline callers and Quitline staff to inform the design of the email service. Phase 2 will consist of the development of a prototype of an email message service. Phase 3 is a formative evaluation of the prototype within the context of NCI's Quitline. It is hypothesized that phone counseling enhanced with email messages will result in higher levels of client satisfaction, higher levels of NCI Quitline service use, and more favorable smoking cessation outcomes. Participants will be interviewed at baseline, 3, 7 and 12 months. Because this research is built around an existing platform for smoking cessation counseling, the Quitline, the potential for dissemination is high.

描述(由申请人提供)：Lorien C.Abroms正在申请癌症预防、控制、行为和人口科学职业发展奖(K07)，以培养成为电子健康营销和烟草治疗领域成功的独立调查员所需的技能。Abroms博士的职业发展计划包括以下领域的导师：健康传播(Ed Maibach博士、Craig Lefebvre博士)、烟草治疗(Richard Windsor博士)、定性研究方法(Mark Edberg博士)和生物统计学(Samuel Simmens博士)，以及强有力的机构支持。研究计划。尽管电子邮件在普通人群中被广泛使用，但很少有研究关注电子邮件在戒烟方面的应用。这项研究建议旨在探索定制的、积极主动的电子邮件如何增强NCI Quitline的电话咨询。遵循美国公共卫生服务临床实践指南建议的定制电子邮件可能对戒烟有效，因为它们可以增加戒烟干预的强度和接触时间；它们可以增强收件人解决问题和应对技能；与电话咨询相结合，它们可以作为戒烟的另一种治疗方式。研究将分三个阶段进行。第一阶段将包括Quitline呼叫者和Quitline员工的需求评估，以便为电子邮件服务的设计提供信息。第二阶段将包括开发电子邮件信息服务的原型。第三阶段是在NCI‘s Quitline的背景下对原型的形成性评估。据推测，通过电子邮件加强电话咨询将导致更高水平的客户满意度，更高水平的NCI Quitline服务使用，以及更有利的戒烟结果。参与者将在基线、3个月、7个月和12个月接受面谈。因为这项研究是建立在现有的戒烟咨询平台Quitline上的，传播潜力很大。