Systems thinking approach in collective bargaining negotiations and conflict resolution

世界被意见分歧和争议性分歧所困扰，这些分歧往往涉及新出现的和迅速变化的复杂冲突模式。最近的全球经济危机突出表明，在管理工会与雇主之间的就业条件和工作条件方面，集体谈判和谈判十分普遍，也面临挑战。因此，对严谨、正式的冲突和谈判分析技术的需求比以往任何时候都更加迫切。为了使这些技术变得强大、实用和富有洞察力，这些技术必须建立在感性和系统思维方法的基础上，这种方法需要对社会互动进行整体观察，并考虑对选项的战略评估以及复杂的心理和社会学背景。

The world is beleaguered by differences in opinion and contentious disagreements that often involve emergent and rapidly changing complex patterns of conflict. The recent global economic crisis highlighted the prevalence and challenges of collective bargaining and negotiation in regulating the term of employment and condition of work between unions and employers. The need for rigorous, formal conflict and negotiation analysis techniques, therefore, is more pressing than ever. To be robust, practical, and insightful such techniques must be based on perceptual and systems thinking approach that takes a holistic view of social interactions and considers both the strategic assessment of options and the complex psychological and sociological contexts. The objective of this proposed research is to develop new multiple participant-multiple objective and asymmetrical negotiation analysis methodologies using interdisciplinary systems design principles from game theory, graph theory, and a wide range of other disciplines--including decision sciences, and cognitive and affective neurosciences--for improving engineering management practices and strategic decision making. Hence, formal, game-theoretic bargaining and negotiation models that integrate conceptual and interrelated dimensions of decision making--emotion, perception, and strategy--will be developed and applied to important industrial and trade labour and union bargaining negotiations, such as those involving CUPE and CAW-Canada.