Mediated Trust: Ideas, Interests, Institutions, Futures

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Declining trust in social and political institutions is linked to the rise of populism, misinformation and civic disengagement. Acknowledging the key role of digital media in enabling trust or promoting mistrust, this project explores mediated trust at societal, institutional and interpersonal levels. The research will leverage a novel framework of 'ideas, interests and institutions' applied to major case studies from news media, digital platforms, corporations and the WHO; and develops innovative methods for analysing the relationship between communications and trust. These will deliver world-first integrative approaches for Australian policymakers, industry and regulators to address both crises of trust and our digital futures.