Digital Transformation of Operational Processes.

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NTN Corporation, based in Mississauga, Ontario, with annual sales of CDN$200M and employing more than 300 Canadians, manufactures and distributes a wide range of ball and roller bearings, serving the automotive, industrial and recreational markets. Existing operational processes are no longer effective, and so the technical challenge experienced in the company is around the lack of knowledge and resources of moving from legacy operations into digital operations using digital transformation modelling. The research outcomes would be implementing and testing digital transformation models in all aspects of operations, including manufacturing, engineering, and supply chain, which could contribute to the enterprise's survival within the pandemic and beyond. This research project will identify the best digital transformation model, digitally linking the operations of all three sectors, manufacturing, engineering and supply chain. The Engage grant will fund researching the digital transformation models to respond to disruptive changes caused by the pandemic.