I Think (I Am Doing Well), Therefore I Am: Assessing the Validity of Administrators' Self-Assessments of Performance

I Think (I Am Doing Well), Therefore I Am: Assessing the Validity of Administrators' Self-Assessments of Performance
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我想(我做得很好),所以我是:评估管理者自我绩效评估的有效性

DOI:
10.1080/10967494.2013.796253
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发表时间:
2013
影响因子:
2.6
通讯作者:
L. O'toole
L. O'toole
中科院分区:
管理学3区
文献类型:
--
作者:
K. Meier;L. O'toole

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摘要几个著名的公共管理数据集依赖于管理者对其项目或组织执行情况的自我评估,有时是官僚的自我评估。尽管对业绩的主观评估,尤其是客户对业绩的评估是有价值的,但管理者的评估提出了偏见的问题。即使没有系统性的偏见,这样的评估在统计上可能仍然存在问题。这项分析使用原始调查和存档数据,系统地将行政业绩自我评估与其他业绩指标进行比较。结果表明,管理者对绩效的看法存在可预测的偏差,这些偏差并不反映对组织情况的复杂评估,而且这些衡量标准可能会产生虚假的结果。我们告诫不要在没有其他相应的绩效指标的情况下使用管理员对绩效的看法。
ABSTRACT Several prominent public management data sets rely on administrators' and sometimes bureaucrats' self-assessments of how their programs or organizations are performing. While subjective assessments of performance, particularly by clientele, are valuable, assessments by administrators raise the issue of bias. Even if there is no systematic bias, such assessments may still be problematic statistically. This analysis uses original survey and archive data to systematically compare administrative self-assessments of performance with other performance indicators. The results show that administrators' perceptions of performance are biased in predictable ways, that these biases do not reflect sophisticated assessments of organizational situations, and that the measures can produce spurious results. We caution against using administrators' perceptions of performance without other corresponding performance indicators.
DOI: 10.1080/10967491003766533
发表时间: 2010
影响因子: 2.6
作者:
Andrews R
通讯作者: Andrews R