Modelling IT Alignment in Multi-Business Service Organisations

信息技术和通信对澳大利亚服务业的生产率增长贡献了近80%。关键的战略调整决策是在共享企业IT基础设施和单个业务部门IT应用程序投资之间进行权衡。目前的应对措施是建立详细的IT治理、报告控制，目的是在整个组织内实现平衡和妥协。我们的模型将提供更深入的理解，了解应该将哪些内容构建为共享的企业IT基础设施和单个战略业务单位内的IT应用程序。这项研究将使澳大利亚工业能够从其现有的水平上获得更大的价值，他们在IT方面的支出。

Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our model will provide a deeper understanding of what should be built as shared corporate IT infrastructure and as IT applications within individual strategic business units. This research will enable Australian industry to get greater value from its existing levels their expenditure in IT.