Investigation of Computer-Based Monitoring in the Workplace

基于计算机的工作场所监控是最近才出现的一种现象，人们对此知之甚少。本研究调查了目前基于计算机的监控是如何运作的，以及它如何影响员工的工作过程和工作生活质量。该研究还侧重于基于计算机的监测的经济理由。这项研究是对亚利桑那州图森市使用计算机监控的四家公司进行的多地点案例研究。在一年的时间里，通过观察、结构化访谈和问卷调查收集数据。

Computer-based monitoring of the workplace is a fairly recent phenomenon about which little is known. This study investigates how computer-based monitoring is currently operating and how it affects the work process and the quality of work life for employees. The study also focusses on the economic justification for computer-based monitoring. The research is conducted as a multi-site case study of four firms in Tucson, Arizona that use computer-based monitoring. Data is collected through observation, structured interviews, and questionnaires over the course of one year.