Team Diagnostic Problem-Solving in Complex, Dynamic Environments

该提案描述了一项研究计划，以检查一些 可能影响诊断问题解决的因素 运行多操作员系统的工作团队的绩效， 特别关注的是那些团队 都面临着突发的严重系统故障 的 拟议的研究是建立在一个概念框架， 描述了协调团队问题的信息基础- 解决 该框架强调了-和 讨论诊断信息的结构性障碍 最初可能只对某些团队成员可用。 五 控制实验室的实验，建议检查 可能影响进入方式的几个情境因素的影响 哪些团队在诊断时使用他们所掌握的信息 严重的系统故障

This proposal describes a program of research to examine some of the factors likely to affect the diagnostic problem-solving performance of work teams that run multi-operator systems, It is concerned most specifically with those situations in which teams are confronted with sudden, critical system malfunctions. The proposed research is founded on a conceptual framework that delineates the informational bases of coordinated team problem- solving. That framework emphasizes the importance of --- and structural barriers to --- discussing diagnostic information that initially may be available to only some team members. Five controlled laboratories experiments are proposed to examine the impact of several situational factors likely to affect the way in which teams use the information at their disposal when diagnosing critical system malfunctions.