Cooperative Support for Distributed Supervisory Control

人机交互是复杂的、高度自动化的系统的关键组成部分，例如航天飞机地面控制和柔性制造系统。在这样的系统中，通常由一组操作员充当监督控制器：监控数据、调整参数以及检测、诊断和补偿故障。过去，这一领域的大多数研究工作都集中在单个操作员身上：对操作员与复杂系统的交互进行建模；设计单用户显示，等等。随着以知识为基础的技术的到来，在监测和监督控制的背景下出现了更多的“智能”工具。尽管如此，这些工具是为单一操作员而设计的。该项目的目的是建立模型和方法，以支持人类监督控制员之间以及人类与监督控制中的“智能关联系统”之间的合作。具体地说，提出的三个目标是：1)开发一个分布式监控建模框架：2)基于该建模框架开发基于知识的原型工具；3)将建模框架和基于协同知识的工具设计理念应用于监控环境：NASA戈达德航天飞行中心的卫星地面控制。

Human-machine interaction is a critical component of complex, highly automated systems such as space shuttle ground control and flexible manufacturing systems. In such systems, typically a team of human operators acts as supervisory controllers: monitoring data, adjusting parameters, and detecting, diagnosing, and compensating for failures. In the past, most research efforts in this area have focused on a single human operator: modeling one operator's interaction with a complex system; designing single- user displays, and so forth. With the advent of knowledge-based technology, more "intelligent" tools are appearing in the context of monitoring and supervisory control. Still, such tools are designed for use by a single operator. The intent of this project is to build models and methods to support cooperation between human supervisory controllers and between humans and "intelligent associate systems" in supervisory control. Specifically, the three objectives of the proposed are to: 1) Develop a framework for modeling distributed supervisory control; 2) Develop prototype knowledge-based tools based on the modeling framework; and 3) Apply the modeling framework and collaborative knowledge-based tool design concepts to supervisory control environment: satellite ground control at NASA Goddard Space Flight Center.