Young Workers and the Future of Service Employment

该项目旨在了解服务业就业的社会和政治关系如何转变，以及工人的参与如何支持服务业经济的未来活力。它探讨了年轻的服务工作者如何谈判他们的地位，条件和工作关系，以及服务就业如何促进或限制他们的社会和政治参与。这一证据基础支持在经济危机时期努力提高服务业经济的复原力和生产力，并加强服务业劳工的社会关系。这将有利于旨在吸引和支持这一多样化劳动力的政策制定者、雇主和工人代表。

This project aims to understand how the social and political relations of service employment are transforming, and how workers' participation can support the future viability of the service economy. It explores how young service workers negotiate their status, conditions and working relationships, and how service employment facilitates or limits their social and political participation. This evidence base supports efforts to improve the resilience and productivity of the service economy and enhance the social relations of service labour at a time of economic crisis. It will benefit policymakers, employers and worker representatives aiming to engage and support this diverse labour force.