Young hospitality workers and value creation in the service economy

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This project aims to investigate how labour performed by young people in the hospitality industry contributes to the creation of economic value. The project intends to examine the specific practices through which hospitality workers create value as well as the personal capacities and forms of identity that allow young people to become a successful part of the hospitality labour force. The knowledge gained in this project will inform current social and political debate about working conditions, wages and penalty rates in the service economy. This project will enhance growth and job creation within the service sector together with the quality of Australia’s service workforce.