SGER: Information Seeking Behavior and Job Performance of Young Information Systems Professionals

由于对信息技术的资本投资以目前的增长速度进行，预计信息技术工人的短缺可能会阻碍新信息技术的成功整合。一个关键而被忽视的研究领域是年轻的信息系统（is）专业人员的专业发展，他们将提供关键的知识和技术转移，并将形成未来信息技术产业人力基础设施的核心。这项研究有助于了解如何最好地开发信息系统和服务中的这些人力资源，这将是有效实施和应用新信息技术的关键。该项目纵向地调查年轻（IS）专业人员的通信模式和工作活动模式，以确定他们如何寻求信息——新技术知识、用户需求——以及他们如何将这些信息与他们试图完成的任务协调起来，以及他们的工作绩效如何受到影响。本研究将确定主管和导师的角色，以及社会关系对信息寻求和工作绩效的影响。它通过研究年轻（少于5年经验）信息系统专业人员的这些模式，并通过使用专注于其受试者的日常工作活动和他们的信息寻求行为的经验方法，开辟了探索性的新领域。如果没有有效的策略，把科技发展、前沿资讯科技知识的传播和实际整合，以及人力基础设施的发展结合起来，资讯科技研究的前景和影响就无法充分发挥。这项建议涉及后两个领域的根本关切。

A projected shortage of information technology workers may impede the successful integration of new information technologies as the captial investment in information technology proceeds at its current growing rates. A key and neglected area of research is the professional development of young Information Systems (IS) professionals who will provide critical knowledge and technology transfer, and will form the core of tomorrow's human infrastructure for information technology industries. This study is a contribution to understanding how best to develop these human resources in information systems and services, which will be critical to effectively implement and apply new information technologies. The project longitudinally investigates the communication patterns and work activities patterns of young (IS) professionals to determine how they seek information---new technical knowledge, user requirements---as well as how they coordinate that information with the tasks they are trying to accomplish and how their job performance is affected. The study will identify the role of supervisors and mentors as well as the effect of social ties in influencing information seeking and job performance. It breaks exploratory new ground by examining these patterns for young (less than five years' experience) IS professionals, and by using an empirical approach focused on daily work activities of its subjects and on there their information seeking behaviors. Without an effective strategic approach that integrates both technology develpment, the dissemination and practical integration of cutting edge IT knowledge, and human infrastructure development, the full promise and impact of IT research cannot be reached. This proposal addresses fundamental concerns of the latter two areas.