The Role of Knowledge Sharing in ERP Systems Implementation

这项探索性研究的小额赠款将研究公司如何能够在企业资源规划（ERP）系统实施过程中有效地跨不同职能和视角共享知识。本研究的主要目的是提供一个理论基础的因素评估，使企业能够阐明和整合有效使用ERP所需的知识多样性。这包括影响现有知识如何共享以及新知识如何被吸收和转移成为公司核心知识能力的一部分的因素。根据案例研究协议，将通过电话和现场与参与公司的ERP团队成员进行半结构化访谈。计算机辅助文本分析将用于场内和场间的答复比较，处理提案中的七个主张。在其他需要解决的变量和问题中，强调团队而不是个人成就的公司文化是否更注重过程/结果，而不是最后期限（提案1）。面试程序将包括组织结构、组织文化、过程与期限导向、将新知识纳入核心知识能力以及隐性知识共享等问题。

This Small Grant for Exploratory Research will examine how firms are able to effectively share knowledge across diverse functions and perspectives during enterprise resource planning (ERP) systems implementation. The primary objective of the study is to provide a theoretically grounded assessment of factors that enable firms to articulate and integrate the diversity of knowledge required for effective use of ERP. This includes factors that impact how existing knowledge is shared and how new knowledge is absorbed and transferred to become part of the firm's core knowledge competency. Following a case-study protocol, semi-structured interviews will be conducted with ERP team members in participating firms by telephone and on site.Computer-aided text analysis of the corrected transcripts will be used for within-site and between-site response comparisons, addressing seven propositions in the proposal. Among other variables and issues to be addressed is whether firm cultures that emphasizes group over individual achievement are more process/outcome oriented than deadline driven (Proposition 1). The interview protocol will include questions on organization structure, organization culture, process versus deadline orientation, the incorporation of new knowledge into core knowledge competencies, and tacit knowledge sharing.