HCC: Medium: Enhancing Social Translucence in Systems to Support Virtual Teaming

这个项目调查了在虚拟空间中自我管理、自愿团队的性质和工作。这项调查的目的是为设计系统提供研究基础，这些系统将支持志愿虚拟团队和更广泛的社会计算的进步。该研究解决了四个高层次的、相互关联的问题：(1)如何在支持虚拟团队工作的系统中实现社会半透明？(2)如何扩展当前自组织和自我管理的工作团队模型，以解决在虚拟空间中工作的志愿团队的关键特征？(3)自愿性虚拟团队的哪些组间和组内特征使人们能够有意义地理解团队的协作工作和活动？(4)如何将这些特征组成社会透明的、系统生成的团队视图？维基百科中与志愿项目组相关的丰富数据的可用性为这项调查提供了基础。该研究将结合模型开发、模型测试、系统设计和部署，以开发对虚拟团队的理解，以支持在线社区中社会透明度的更大愿景。该研究聚焦于广泛而丰富的互动类别——团队内部和团队外部——以详细阐述虚拟团队的维度，这些维度可以通过社交透明设计有效地暴露出来。研究的内在结构是基础研究和探索的周期，随后是设计活动、设计评估、开发和部署。通过这个过程，研究将确定群体相互作用的特征，这些特征可以支持项目团队的观点，这些观点可以在可视化系统中检查，这将提供给社区本身。该项目的智力价值在于详细阐述志愿虚拟团队的模型，以及设计和发展面向群体、社会透明的系统的原则。该研究将扩展社会透明度，作为虚拟团队系统开发的框架，并将开发自愿虚拟团队的稳健模型，为潜在的社区成员、项目经理和社会分析人员实现相关的社会技术维度。这个项目更广泛的影响包括基于研究的系统改进，以支持越来越多的人参与在线协作的交互、贡献和意义生成活动。该方法在人们协同工作的系统中部署了社会透明的工具，允许那些将从这些视图中受益的人操纵、扩展和改进这些工具，以实现他们努力的更大潜力。

This project investigates the nature and work of self-managed, voluntary teams operating in virtual spaces. The investigation is designed to provide a research basis for designing systems that will support advances in voluntary virtual teaming, and social computing more generally. The research addresses four high-level, interrelated questions: (1) How can social translucence be realized in systems to support the work of virtual teaming? (2) How can current models of self-organized and self-managed work teams be extended to address key features of voluntary teams working in virtual spaces? (3) What inter-group and intra-group characteristics of voluntary virtual teams enable meaningful understanding of a team's collaborative work and activities? (4) How can these characteristics be composed into socially translucent, system-generated views of teams?The availability of rich data associated with voluntary project groups operating in Wikipedia provides the basis for this investigation. The research will combine model development, model testing, system design, and deployment to develop an understanding of virtual teaming in support of a larger vision of social translucence in online communities. The research focuses on broad, rich categories of interaction - within team and outside team - to elaborate the dimensions of virtual teaming that can productively be exposed through socially translucent design. The research is inherently structured as cycles of basic research and exploration, followed by design activities, design evaluations, development, and deployment. Through this process, the research will identify features of group interactions that can support views of project teams that are inspectable in a visualization system, which will be made available to the community itself. The intellectual merit of the project lies in the elaboration of models of volunteer virtual teams and in the design and development of principles for group-oriented, socially-translucent systems. The research will extend social translucence as a framework for the development of systems in which virtual teaming occurs, and it will develop a robust model of voluntary virtual teaming, realizing relevant sociotechnical dimensions for potential community members, project managers, and social analysts. The broader impacts of this project include research-based improvements to systems supporting the interaction, contribution, and sensemaking activities engaged in by an ever increasing population of people collaborating online. The approach deploys socially translucent tools in the systems where people work collaboratively, allowing those who will benefit from such views to manipulate, extend, and refine such tools to realize greater potential in their endeavors.