Towards Community Aged Care Reform: Design and evaluation of a seamless, flexible service model

该项目将开发和测试一种更能满足消费者需求的无缝、灵活的社区养老模式。该项目将由联合关怀社区选择在其社区老年护理业务中推出，预计将提高消费者满意度、服务质量和健康结果。该项目还将探索集中筹资的潜力，重点关注其解决由于当前筹资安排的复杂性而导致的重大服务缺口的潜力。此外，该项目将为澳大利亚以消费者为导向的社区老年护理的可行性提供新的科学证据，并建立一个正在进行的研究项目。

The project will develop and test a seamless and flexible community aged care model that is more responsive to consumer needs. To be rolled out by Uniting Care Community Options in its community aged care operations, it is expected that the project will raise consumer satisfaction, service quality, and health outcomes. The project will also explore the potential of pooled funding focusing on its potential to resolve major service gaps that result from the complexity of current funding arrangements. Moreover, the project will generate new scientific evidence regarding the viability of consumer-directed community aged care in Australia and establish an ongoing research program.