Workshop: Grantees and Future Research Directions in Service, Manufacturing, and Operations Research (NSF-SMOR) Southern Methodist University, Dallas, TX; October 9-11, 2016

本次研讨会的目的是将SMOR（服务、制造和运筹学）受助者和研究人员聚集在一起，以确定对理论和实践有重大影响的未来有希望的研究方向。该工作坊也将作为受资助者会议，出席的受资助者将有机会展示和展示他们目前的赠款海报。我们也期望参与者之间的互动将为未来他们之间的合作研究议程铺平道路。本次研讨会的动机是新的SMOR程序结构，它包括成分-应用程序，数据和方法-需要通过三个成分的研究人员和从业者的合作来确定未来的方向。研讨会将促进三个相互关联的主题的讨论，包括社会影响，分析和课程更新，以及与人类行为和组织行为/变化的接口。遵循最先进的方法（优化和数据科学）和应用（医疗保健系统，供应链和服务系统，能源系统和可持续性以及制造系统/网络制造）的主题演讲，以奠定基础，将形成10-12名参与者的多个分组会议，讨论通过数据可用性（当前可用数据的规模和种类都有所增加）将方法和应用联系起来的未来研究方向，以实现具有社会影响的实际应用。讨论的第二个主题将集中在典型的SMOR项目研究领域之间的效率和有效性，这主要集中在低接触产品和服务的系统和流程的设计上，以及客户与供应商有直接关系的高接触系统（即，结合人力和组织行为方面）。最后，随着数据可用性的爆炸式增长及其促进的许多近期实践，研讨会将提供机会，确定向下一代工程师和商业领袖教授OR/MS理论和实践的课程变化路线图。

The goal of this workshop is to bring together SMOR (Service, Manufacturing, and Operations Research) grantees and researchers with the purpose of identifying promising future research directions with significant impact on theory and practice. The workshop will also serve as a grantees conference in which the attending grantees will have the opportunity to display and present posters on their current grants. It is also our expectation that the interactions between participants will pave the way for collaborative research agendas among them in the future.This workshop is motivated by the new SMOR program structure, which includes the ingredients -- applications, data, and methodologies -- and the need to identify future directions via collaboration of researchers and practitioners from each of the three ingredients. The workshop will facilitate discussions on three interconnected topics including societal impact, analytics and curricular updates, and interface with human behavior and organization behavior/change. Following state-of-the-art keynotes on methods (optimization and data science) and applications (healthcare systems, supply chains and service systems, energy systems and sustainability, and manufacturing systems/cybermanufacturing) to set the stage, multiple breakout sessions with 10-12 participants will be formed to discuss future directions of research that connect methodologies and applications through data availability (with both increased size and variety available today) for realistic applications with societal impact. A second topic of discussion will focus on the efficiency and effectiveness at the interface between typical SMOR program research areas, which by and large focus on the design of systems and processes for low-touch products and services, and the high-touch systems in which the customer has a direct relationship with the provider (i.e., incorporating both the human and organizational behavior aspects). Finally, in the wake of explosion in data availability and many recent practices it facilitates, the workshop will provide the opportunity to identify a roadmap for curricular changes in teaching OR/MS theory and practice to next generation of engineers and business leaders.