Increasing the Cloud System Administration Services Workforce through Skills-Based Education and Training

信息技术（IT）劳动力长期人手不足，预测显示，IT工人的短缺将在几年内达到惊人的水平。系统管理员的传统角色是管理组织内的服务器、计算机和应用程序。云供应商提供新的技术功能，使组织能够快速且经济高效地将IT服务迁移到云中。由于这个国家的IT基础设施越来越依赖于云技术，因此迫切需要精通这些技术的系统管理员。南内华达学院旨在通过开发一个培训学生管理多供应商云系统的项目来解决熟练系统管理员的短缺问题。项目团队将与当地的IT专业人员合作，以确保新项目能够满足当地的劳动力需求。该计划的招聘工作将强调纳入该地区面临失业和就业不足增加的妇女和酒店工作人员。该项目可以为那些意外失业或就业不足的人，包括那些就业受到COVID-19大流行严重影响的人，提供通往稳定和有利可图的职业的途径。学院与商业和行业领导团队共同开发课程、技能证书和成就证书，以解决合格云计算支持技术人员的短缺问题。由此产生的项目将以多供应商云计算管理项目为特色，该项目将为当地工业提供熟练的技术人员，他们准备好工作并能够支持本地和基于云的系统。新项目将侧重于提供与供应商无关和特定于供应商的解决方案的培训。因此，学生将准备支持从传统IT基础设施到多个云供应商的行业转型。该计划的课程方法将结合体验式和基于项目的学习，为学生提供现实世界的学习，支持从课堂到劳动力的无缝过渡。通过与当地学区、当地劳动力发展和IT行业团体合作，将为社区提供免费的夏季云培训研讨会。该项目由先进技术教育计划资助，该计划侧重于为推动国家经济的先进技术领域培养技术人员。该奖项反映了美国国家科学基金会的法定使命，并通过使用基金会的知识价值和更广泛的影响审查标准进行评估，被认为值得支持。

The Information Technology (IT) workforce is chronically understaffed and predictions show that the shortage of IT workers will reach alarming levels in a few years. The traditional role of a systems administrator was to manage servers, computers, and applications residing inside an organization. Cloud vendors offer new technology capabilities that enable organizations to rapidly and cost effectively move IT services to the cloud. As the IT infrastructure in this country grows more dependent on, cloud technologies, there is an urgent need for systems administrators who are skilled in these technologies. The College of Southern Nevada aims to address the shortage of skilled systems administrators by developing a program that will train students to manage multi-vendor cloud systems. The project team will collaborate with local IT professionals to ensure that the new program will meet regional workforce needs. Recruitment efforts for the program will emphasize inclusion of women and hospitality workers in the region who are facing increased unemployment and underemployment. This project can provide a pathway to stable and lucrative careers for those who are unexpectedly unemployed or underemployed, including those whose employment was highly affected by the COVID-19 pandemic.The College with their Business and Industry Leadership Team to develop courses, skills certificates, and certificates of achievement to address the shortage of qualified cloud computing support technicians. The resulting program will feature a multi-vendor cloud computing administration program that will provide local industry with skilled technicians who are ready to work and capable of supporting both on-premises and cloud-based systems. The new program will focus upon providing training for both vendor agnostic and vendor-specific solutions. As a result, students will be prepared to support the transition of industries from traditional IT infrastructure to multiple cloud vendors. The program’s curricular approach will integrate experiential and project-based learning to provide students with real-world learning, supporting a seamless transition from the classroom to the workforce. Free summer cloud training seminars will be offered to the community through collaboration with the local school district, local workforce development, and IT industry groups. This project is funded by the Advanced Technological Education program that focuses on the education of technicians for the advanced-technology fields that drive the nation's economy.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.