SCC-CIVIC-PG Track B Design for Community Resilience: Participatory Civic Technology to Close the Last-Mile Disaster Relief Gap in Puerto Rico

该项目旨在试点一项参与式公民技术倡议，即re+connect，以缩小最后一英里的救灾差距，并为波多黎各服务不足的社区建立长期的复原力。拥有320万人口的波多黎各面临着更频繁和更具破坏性的灾害，如飓风和洪水。使该岛更好地为未来的灾害做好准备的必要性是巨大和紧迫的。在过去三年的合作研究和设计工作的基础上，该项目旨在通过一个移动应用程序和参与项目，动员、通知和协调居民、社区团体、政府和非政府实体在灾害管理方面的集体行动，在正确的时间、正确的地点采取正确的应对措施。目前，关于如何设计这样的系统，有效地利用社区和公民的优势、资源和最佳实践来应对灾害，指导有限。该项目汇集了一个在人道主义创新、参与式设计、公民参与、社会和行为科学、灾害信息学、软件技术和社会创业等领域具有专业知识和经验的团队，以促进对灾害管理相关关键领域的认识和理解，并产生可衡量、包容和公平的社会影响。该倡议的成功实施将通过加强社会联系、改善地方灾害信息和知识包容、促进利益攸关方之间的合作与协调，从而提高人们获得基本资源和服务的机会，以实现灾害管理目标。本项目旨在建立、测试和试点一项倡议，该倡议将可访问、可靠和用户友好的软件应用程序与社区参与计划相结合，以众包关键信息，弥合基本资源和服务提供与社区需求之间的差距。该项目的目标是在全岛范围内形成可持续的、可扩展的、可转移的倡议，旨在覆盖最脆弱社区的至少10万居民，并积累知识和经验教训，为其他灾害易发地区的努力提供榜样。第一阶段的奖项将支持一系列的规划活动：1)巩固整个提案团队的角色、治理和管理结构；2)加强与实施伙伴（将成为该倡议潜在用户的公民伙伴）的协作，扩大利益相关者的参与；3)细化第二阶段试点项目执行的愿景和计划。团队将完善产品开发的实施计划；研究;社区参与;业务、实施和增长；人道主义伦理、数据和技术治理；监督、评估、问责和学习。思域是美国国家科学基金会、国土安全部科学技术局、联邦应急管理局和能源部汽车技术办公室的联合项目。该奖项反映了美国国家科学基金会的法定使命，并通过使用基金会的知识价值和更广泛的影响审查标准进行评估，被认为值得支持。

This project seeks to pilot a participatory civic technology initiative, re+connect, to close the last-mile disaster relief gap and create long-term resilience for under-served communities in Puerto Rico. Home to 3.2 million people, Puerto Rico is confronted with more frequent and more destructive disasters such as hurricanes and floods. The need to better prepare the Island for future disasters is immense and urgent. Building on collaborative research and design efforts from the past three years, this project aims to mobilize, inform, and coordinate collective action through a mobile application and engagement program across residents, community groups, and governmental and non-governmental entities in disaster management to direct the right responses, to the right places, at the right time. Currently, there is limited guidance on how to design such systems that effectively leverage the strengths, resources, and best practices of communities and citizens in response to disasters. This project brings together a team with expertise and experiences across humanitarian innovation, participatory design, civic engagement, social and behavioral science, disaster informatics, software technology, and social entrepreneurship to both advance knowledge and understanding in key fields related to disaster management and generate measurable, inclusive, and equitable social impacts. Successful implementation of the initiative will enhance peoples' access to essential resources and services by strengthening social connectedness, improving local disaster information and knowledge inclusion, and facilitating collaboration and coordination across stakeholders to achieve disaster management goals.This project aims to build, test, and pilot an initiative that integrates an accessible, reliable, and user-friendly software application and community engagement program to crowdsource key information to bridge the gap between essential resources and services provision and community needs. With the goal of yielding a sustainable, scalable, and transferable initiative across the Island, this project aims to reach at least 100,000 residents from the most vulnerable communities and generate knowledge and lessons learned to serve as a model for efforts in other disaster-prone regions. The Stage 1 award will support a series of planning activities to: 1) Solidify roles, governance, and management structure across the proposing team; 2) Strengthen collaboration with implementing partners (civic partners who will be potential users of the initiative) and expand stakeholder buy-in; and 3) Refine the vision and plan for executing the pilot project in Stage 2. The team will refine implementation plans for product development; research; community engagement; business, implementation, and growth; humanitarian ethics, data, and technology governance; and monitoring, evaluation, accountability, and learning.CIVIC is a joint program with NSF, Department of Homeland Security Science and Technology Directorate, FEMA, and Department of Energy Vehicle Technology Office.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.