SCC-PG: Trust Formation and Risk Communication in Underserved Communities during Compound Hazard Events through Online and Offline Social Networks (TRUCHE)

应对风险事件涉及不同利益攸关方(如政府机构、非营利组织、社区居民)之间的互动。这种互动通常是不平衡和组织低效的，这导致协调失败和反应低效。基于社区的社交网络在危机应对期间提供了关键资源，其能力随着社交媒体和智能设备的无处不在的使用而显著增强。挑战在于启用创新的、基于社区的协调机制，以便在不相互破坏的情况下共享风险和信息。该项目提供了一个社区范围的风险评估和保护性行动决策框架，其中考虑了在线(即互联网、社交媒体)和线下(即面对面)社交网络中的风险分担和建立信任的权衡。拟议的项目将俄克拉荷马州服务不足的部落社区作为建立概念和业务框架的试验台，以展示这种网络如何能够促进更有效和可扩展的风险分担，以提供恢复能力的补充途径。这一SCC-PG将帮助公共当局和非营利组织在一个或多个危险事件期间以更有效和高效的方式与目标受众进行沟通。关于危险事件的准确和可操作的信息是拯救生命、将危险社区的不利影响降至最低以及创建更积极主动和更具弹性的社区的关键。基于社区的社交网络在应对危机期间提供了关键资源，然而，挑战在于启用创新的、基于社区的协调机制，以便能够通过在线(即互联网、社交媒体)和线下(即面对面)社交网络更积极主动地分享风险信息。这项智能互联社区(SCC-PG)计划拨款(SCC-PG)的主要目标是为风险分担网络奠定基础，该网络将从根本上促进对嵌入智能和社交媒体工具的不同社会系统的不同参与者系统如何共同产生社区韧性的理解。该项目的跨学科团队将组织一系列活动，为俄克拉荷马州服务不足的部落社区发展风险分担网络奠定基础，这将产生一套可操作的见解和行动，以促进复原力。具体任务包括：(1)在关键利益攸关方的参与下，全面了解以社区为基础的风险和信息共享进程的互动特点；(2)从若干科学文献中提出连贯的理论和计算见解，以在一个社会系统中的不同行为者之间建立有效的协调机制。该项目将产生变革性的知识，这些知识将有助于应对未来的危机事件。该奖项反映了NSF的法定使命，并通过使用基金会的智力优势和更广泛的影响审查标准进行评估，被认为值得支持。

Responding to risk events involves interactions among diverse stakeholders (e.g. government agencies, non-profit organizations, community residents). Such interactions are typically unbalanced and inefficiently organized, which leads to coordination failures and inefficient response. Community-based social networks offer a critical resource during crisis response, whose capacity has been significantly enhanced with the ubiquitous usage of social media and smart devices. The challenge is to enable innovative, community-based coordination mechanisms that allow sharing risk and information without undermining each other. The project offers a community-wide risk assessment and protective action decision-making framework that takes into account the risk sharing and trust building tradeoffs in online (i.e. internet, social media) and offline (i.e. face-to-face) social networks. The proposed project considers underserved tribal communities in Oklahoma as a testbed for building conceptual and operational frameworks to demonstrate how such networks can facilitate more effective and scalable risk sharing to provide complementary pathways to resilience. This SCC-PG will help public authorities and non-profit organizations communicate with their target audience in a more effective and efficient way during one or more hazard events.Accurate and actionable messages about hazardous events are key to saving lives, minimizing adverse impacts in at-risk communities, and creating more proactive and resilient communities. Community-based social networks offer a critical resource during crisis response, however the challenge is to enable innovative, community-based coordination mechanisms that would allow more proactive sharing of risk information through online (i.e. internet, social media) and offline (i.e. face-to-face) social networks. The primary goal of this Smart and Connected Communities (SCC) Panning Grant (SCC-PG) is to lay a foundation for a risk sharing network that will fundamentally advance the understanding of how a system of diverse actors at different levels of social system, embedded with smart and social media tools, collectively generate community resilience. The project’s interdisciplinary team will organize a series of activities to develop the foundation for a risk sharing network for the underserved tribal communities in Oklahoma that will produce a set of actionable insights and operations for promoting resilience. Specific tasks include: (1) Building a comprehensive understanding of the interactive features of community-based risk and information sharing processes with key stakeholders’ engagement; and (2) Advancing coherent theoretical and computational insights from several strands of scientific literature to develop effective coordination mechanisms among diverse actors in a social system. The project will generate transformative knowledge that will be instrumental in responding to future crisis events.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.