Study on making to the transparency of the role assignment between related subjects in building projects --Analysis of mechanism of risk evasion based on claim letter--

本研究针对某海外建筑工程之施工相关主体间之施工索赔函进行搜集、分析，并进行索赔管理。（1）施工索赔的产生及解决机制的理论探讨主要从国外对施工索赔的研究出发，对施工索赔的类型、成因及特点进行了梳理。增加了对合同条款等的审查，这些条款成为交换投诉信的原件。（2）国外建筑工程施工索赔信的现实分析：以一个典型的国外建筑工程施工索赔信的现实分析结果为基础，从与建筑工程组织的关系出发，系统地梳理了索赔管理的特点与各主体之间的风险分配机制。（3）海外业务体验者对投诉管理的评价：对海外施工索赔管理业务体验者的听证情况进行调查，考察投诉管理的效果和限度，并对日本积累的投诉管理技术的发展可能性进行了安排。（6）结论：日本正在采用各种订单、合同和采购方法。对影响建筑工程的各相关主体之间的角色分配关系进行了合理安排，提出了日本式施工索赔管理问题。

This research has aimed what the construction claim letter between subjects related to construction in an overseas building project collects, analyzes, and the claim management does.(1)Generation of construction claim and theoretical examination concerning the solution mechanism; The type of an construction claim, the cause, and the feature were chiefly arranged from the past research on an overseas construction claim. The examination of the contract clause etc. which became original of the exchange of the complaint letter was added.(2)Realities analysis of construction claim letter in overseas building project; The mechanism of the risk assignment between the feature of the claim management and each subject was systematically arranged from the relation to the building project organization based on the realities analysis result of the claim letter of a typical overseas building project.(3)Evaluation of complaint management by those who experience overseas business; Hearing in foreign countries to those who experienced the construction claim management business was investigated, and the effect of the complaint management and the limit were examined.The development possibility of the accumulated complaint management technology in Japan was arranged.(6)Conclusion; Various orders, contracts, and the procurement methods are being adopted in Japan. The problem of the construction claim management of a Japanese type to which the appropriate role assignment relations between related of each subjects which affected an building project were required was arranged.