Research in emotional labor, gender consciousness and professionalism of care workers

本研究旨在探讨老人照护服务市场化对其情绪劳动及团体居家服务人员苦恼的影响。不同法律类型的团结型企业在员工职业倦怠程度、工作满意度和组织承诺上存在显著差异，但企业的盈利性/非营利性取向与这三个因素无关。年龄和职业承诺对职业倦怠的降低有显著影响。另一项全国性的调查是对集体之家的管理者进行的，以检验合法的集体之家类型对管理者的工作匹配过程的影响。

This research aims to explore the influence of the marketization of elderly care services on their emotional labor and distress of group-home workers. There exist the significant differences among the legal types of group-home enterprises in terms of the extent of staff burnout, job satisfaction and organizational commitment, but the profit/non-profit orientation of an enterprise has no relationship to the three factors. Age and career commitment have a substantial impact upon the reduction of burnout. Another nation-wide survey was researched to the managers of group-homes to examine the influences that the legal type of group-home has on the job matching process of managers.