Using design thinking to tackle e-scooter safety issues

电动滑板车正在英国一些城市通过公共租赁计划进行试验。这些计划通常由地方当局委托，由私营公司代表他们运营。由于DfT已经确定了一些需要进一步测试的问题，试验的长度最近被延长到2024年5月。其中一些问题涉及到电动滑板车骑手和广大公众的安全，在电动滑板车被广泛采用之前，需要新的解决方案。通过与委员和运营商的现有关系，项目团队对这些问题有很好的理解。该项目旨在将设计思维方法引入已确定的问题，从而导致新产品和服务。

Electric scooters are being trialed in a number of UK cities through public hire schemes. These schemes are generally commissioned through local authorities, with private companies operating the schemes on their behalf. The length of the trials has recently been extended to May 2024 as the DfT have identified of a number of issues which require further testing. Some of these issues relate to the safety of e-scooter riders and the wider public, requiring novel solutions prior to widespread adoption of e-scooters. The project team, through existing relationships with commissioners and operators, has a good understanding of the issues. This project is intended to bring design thinking approaches to the issues identified and thereby lead to new products and services.