Optimising the roles of online communities in rural resilience

这项研究将使用来自在线社区的数据来确定它们在农村复原力方面所起的作用，以及可能发挥的作用。它使用社交媒体分析和空间方法来分类和绘制在线社区的服务主题和社交韧性。政府呼吁农村服务创新。到目前为止，缺乏关于在线服务与本地服务需求的有力证据。这在一定程度上是因为缺乏关于不同消费者的优先事项和差距的数据。社交媒体可以提供潜在的洞察力，但一直缺乏产生有用的、明确的政策洞察力的伦理方法。这项研究例证了大规模应用社交媒体数据分析来解决政策问题，并将产生最新的共同设计的数据使用指南。

This research will use data from online communities to identify roles they do, and could play, in rural resilience. It uses social media analytics and spatial methodology to taxonomise and map service topics and social resilience from online communities. Governments call for rural service innovation. To date, robust evidence about online versus local services needed, is lacking. This is partly due to lack of data about diverse consumers' priorities and gaps. Social media could offer latent insights, but ethical methodology producing useful de-identified policy insights has been lacking. This study exemplifies applying social media data analytics at scale to address policy problems and will produce up-to-date co-designed data use guidelines.