Innovative Care Pathway for Employee Mental Health Support

心理健康问题对英国经济的影响估计每年高达700亿英镑。由于这种需求，大约72%的雇主现在使用数据驱动的健康和福祉战略。这种影响是由于社会上普遍存在的心理健康问题。当前的COVID-19危机将导致这些费用大幅增加，因为个人感受到创伤经历的影响，因此越来越需要解决这些问题。目前的治疗途径缓慢，需要多个联系点才能将个人引导到他们需要的护理。我们建议开发一种创新的自动化护理途径，以快速评估与COVID-19创伤相关的心理健康需求，并与护理提供者直接联系。通过建立在我们现有的软件平台上，我们可以使用我们现有的数据分析技术在个人和创伤治疗专家之间进行直接视频会议，以评估和完善护理途径，以确保对有需要的个人进行准确评估。据我们所知，目前市场上还没有具备这种功能的平台。自2005年以来，Vivup一直是公共和私营部门的EAP供应商，包括不同NHS信托机构的现有实施。我们为工作场所的心理保健提供支持，使用数据驱动的方法为需要帮助的个人开发有效的护理途径。在当前的COVID-19危机期间，个人，特别是一线医护人员，因当前创伤性的工作场所条件而承受着难以置信的压力。我们已经看到，仅在2020年3月，我们提供的临床服务就增加了10%。通过开发一种创新的自动化护理途径，快速指导个人进行他们所需的心理健康治疗，我们可以最大限度地减少创伤对一线NHS工作人员的影响，让他们继续工作，并改善护理点的服务。

The impact of mental health problems on the UK economy is estimated to be up to £70 billion each year. Because of this need, around 72% of employers now utilise data driven health and wellbeing strategies. This impact is due to the endemic mental health problems within society. The current COVID-19 crisis will result in a significant increase in these costs as the impact of traumatic experiences are felt by individuals and therefore there is an increasing need to address these problems.Current treatment pathways are slow, requiring multiple points of contact before individuals are directed to the care they need. We propose the development of an innovative automated care pathway to enable the rapid assessment of mental health needs relating to COVID-19 traumas and a direct connection to care providers. By building onto our existing software platform, we can enable direct video conferencing between individuals and trauma treatment specialists using our existing data analytic techniques to evaluate and refine a care pathway to ensure the accurate assessment of individuals in need. To our knowledge no platform with this capability exists on the market today.Since 2005 Vivup has been a supplier of EAPs to the public and private sector, including existing implementations within different NHS trusts. We offer support for mental healthcare within the workplace, using a data driven approach to develop effective care pathways for individuals requiring assistance.During the current COVID-19 crisis individuals, in particular frontline healthcare workers, are under incredible strain from their current traumatic workplace conditions. We have already seen an increase in the 10% uptake of the clinical services we provide in March 2020 alone.By developing an innovative automated care pathway to rapidly direct individuals to the mental health treatments they need, we can minimise the effect of Trauma on frontline NHS staff, keeping them at work and improving services at the point-of-care.