Natural Language Processing based Knowledge Base and Chatbot for People with Dementia and Caregivers

虽然人们对痴呆症的挑战和并发症的认识在最近几年有了很大的改善，但这种疾病固有的复杂性让痴呆症患者和他们的照顾者经常难以在需要的时候获得对他们的问题的实时答案，而不需要预约会见他们的医疗保健专业人员，也不需要拿起电话与只能在上午8点到下午5点之间提供帮助的热线交谈互联网或谷歌搜索产生了大量未经整理的信息，需要用户自己解释这些信息。在Mantrah，我们正在建立一个可通过数字访问的最全面的痴呆症知识库，具有丰富和准确的内容，以解决从常见(平凡)到细微差别(和复杂)的各种问题，痴呆症患者和他们的照顾者在努力管理这种情况时经常会遇到这些问题。这个知识库通过一个简单易用的聊天机器人访问，将提供高质量、有计划和及时的信息-帮助痴呆症患者和他们的照顾者减轻压力和负担。解决方案将支持基于语音的对话，并与我们的痴呆症护理管理应用程序Mantrah集成，将能够为用户查询提供高度个性化和情景响应。我们的知识库和聊天机器人解决方案在为老年人及其家人提供复杂而易于使用的工具方面是独一无二的。通过向家庭提供及时的信息，可以降低痴呆症护理的成本。包括护理员在内的医疗保健专业人员可以在其执业环境中使用知识库和聊天机器人解决方案，以支持患者和家人的询问。

While the awareness of the challenges and complications of Dementias has vastly improved over the recent past yet the inherent complexities of the condition leave the person with dementia and their caregiver often struggling to get real-time answers to their questions when they need it, without needing an appointment to meet their healthcare professional or picking up the phone to talk to a helpline only available between 8am-5pm. Internet or Google searches produce a large amount of information that is not curated and needing the users to interpret the information on their own.At Mantrah, we are building a digitally accessible and one of the most comprehensive Dementia knowledge bases with the richness and accuracy to address everything from common (mundane) to nuanced (and complicated) questions that people with dementia and their caregivers often have as they struggle to manage the condition. This knowledge base, accessed through an easy-to-use chatbot, will provide quality, curated and timely information - helping those with Dementia and their caregivers reduce stress and burden.The solution will support voice-based conversations and integrated with Mantrah, our dementia care management application, will be able to provide highly personalised and contextual responses to user queries.Our knowledge base and chatbot solution is unique in providing sophisticated yet easy to use tools for the elderly and their families. By empowering families with timely information costs of dementia care can be reduced. Healthcare professionals including caregivers can use the knowledge base and chatbot solution within their practice environment to support queries from their patients and families.