ARCH (Affordable, Reliable Care at Home) – HomeTouch

由于人口老龄化导致家庭护理需求迅速增长，目前的机构模式无法满足这种需求，因此家庭和地方议会面临压力。这威胁到英国医疗服务的连续性和质量。自2011年以来，地方议会削减了46亿英镑的家庭护理，导致机构缩减服务规模，为每位客户依赖多名护理人员，并将就诊次数减少到15分钟。超过85%的地方议会支付的家庭护理费用低于建议的最低每小时15.74英镑，其中代理机构占了50%以上，这使得护理人员的收入低于国家生活工资。员工保留率低和病假率正在上升。在这种压力下，45%的英国医疗机构处于赤字状态，正在寻求退出。各机构开始拒绝市政街区护理合同，而且存在市场失灵的风险。医院首当其冲，由于没有足够的家庭护理支持，医院推迟了出院时间。这个问题被称为“床位阻塞”，每年给NHS造成6.99亿英镑的损失。面对这些问题，委员会越来越多地推行“直接支付”，将安排和管理护理的责任交给受助人和他们的家人。但接受护理的人和他们的家人很难安排自己的护理。个人与代理机构签订的合同既昂贵又难以驾驭。需要有效的解决方案来简化护理匹配和管理过程，并使其在经济上可行。HomeTouch是一家成熟的护理介绍机构，在英国有私人和直接付款客户。该公司已经证明了利用技术从根本上降低护理成本和复杂性的概念。它将提供先进的职业接受者匹配，验证和动态定价，以帮助家庭，接受者，护理人员和委员会轻松提供和管理护理。

Families and councils are under pressure as the rapidly growing need for home care, largelydriven by an aging population, cannot be met by the current agency model. This threatens thecontinuity and quality of UK care.Councils have cut home care £4.6bn since 2011, causing agencies to downscale services, relyon multiple carers for each client, and reduce many visits to 15 minutes. Over 85% ofcouncils pay less than the recommended minimum £15.74 per hour for home care, of whichagencies take over 50%, which leaves carers struggling on less than the National LivingWage.Poor staff retention and rates of sickness absence are mounting. With this strain, 45% of UKcare agencies are in deficit and looking to exit. Agencies are beginning to turn away councilblock care contracts, and there is risk of market failure.Hospitals have been bearing the brunt, delaying discharges because adequate home caresupport is not available. Known as “bed blocking”, this issue costs the NHS £699m per year.Facing these breakdowns, councils increasingly promote “Direct-Payments” which put theresponsibility for arranging and managing care in the hands of the recipients and theirfamilies. But care recipients and their families struggle to arrange their own care. Individualcontracts with agencies are expensive and difficult to navigate. Efficient solutions arerequired to streamline the care matching and managing process and make it financially viable.HomeTouch is an established care introductory agency with both private and Direct-Payclients in the UK. The company has proven the concept of using technology to radicallyreduce care costs and complexities. It will offer advanced carer-recipient matching,verification and dynamic pricing, to help families, recipients, carers and councils easilydeliver and manage care.