BrokerSense Marketplace – Better connecting underserved mortgage borrowers with the specialist lenders who can serve them.

抵押贷款市场存在明显的偏见，正在影响那些被认为是非标准抵押贷款申请的人，无论是与他们的收入状况有关(自雇、不良信用记录等)。或者他们申请抵押贷款的物业(大型混凝土板建筑，物业理由上的虎尾草等)。事实上，虽然一些专业贷款人可以服务于这个市场，但由于存在多个贷款标准，使得此类申请非常复杂，它们提供的服务往往无法满足需求。在新冠肺炎的背景下，这个问题将影响越来越多的申请者，因为劳动力市场正面临着750万员工休假和零时合同明显增加的压力。与此同时，贷款人变得更加厌恶风险，住房抵押贷款市场正在收缩。抵押贷款经纪人是该行业的关键中介。他们支持客户完成寻找适合他们情况的抵押贷款报价的过程。然而，抵押贷款经纪人在贷款完成时收取一定比例的贷款，这降低了他们支持不那么有时间价值的复杂案件的动机。专业经纪人会接受棘手的案件，但收取的费用通常会高出5倍。在这个项目中，Lazy Dog Software将建立一流的服务，能够为给定的客户推荐最相关的贷款人，显著减少经纪人搜索匹配贷款报价所花费的时间。因此，Lazy Dog Software正计划改变其现有的解决方案BrokerSense来做到这一点。BrokerSense是一个SaaS平台，允许总部位于英国的经纪商根据抵押贷款机构的负担能力搜索它们。在这个项目中，BrokerSense将被转变为一个双边市场，通过一个工具通过他们客户的数据将经纪人和贷款人联系起来。利用这些数据，我们将开发一种解决方案，大大减少经纪寻找按揭贷款的时间，特别是在复杂的情况下。我们的项目结果将提高市场的能力，以满足复杂情况下客户的需求，同时减轻他们的经济负担。因此，它将对抵押贷款市场的包容性和公平性产生重大影响，在经济收缩的背景下，这对英国纳税人至关重要。

There is a clear existence of a bias in the mortgage market that is affecting people whose mortgage application is considered non-standard, be it either related to their income situation (self-employed, bad credit history, etc.) or to the property for which they are requesting a mortgage loan (Large Concrete Panel construction, knotweed on property grounds, etc.).Indeed, while a number of specialist lenders exist to serve this market, their offer often does not meet demand due to the existence of multiple lending criteria that render such applications very complex.In the context of COVID-19, this issue will affect a growing proportion of applicants, as the labour markets are facing a strain with 7.5 million employees on furlough and a clear increase in zero-hour contracts, all the while lenders are becoming more risk-averse and the house mortgage market is seeing a contraction.Mortgage brokers are critical intermediaries in the industry. They support clients going through the process of finding a mortgage offer that suits their situation. However, mortgage brokers charge a proportion of the loan at completion, which reduces their incentive to support less time-worthy complex cases. Specialist brokers would accept difficult cases but typically charge fees that are 5 times higher.In this project, Lazy Dog Softwares will build a first-of-class service able to suggest the most relevant lender for a given client, significantly reducing the time spent by brokers searching for a matching loan offer. Lazy Dog Softwares is thus planning to transform its existing solution, BrokerSense, to do so. BrokerSense is a SaaS platform allowing UK-based brokers to search mortgage lenders based on their affordability. In this project, BrokerSense will be transformed into a two-sided marketplace linking brokers and lenders on one tool through data on their clients. Using this data, we will develop a solution able to significantly reduce time spent by brokers searching for mortgage offers specially in complex cases.The results of our project will improve the capacity of the market to serve the needs of clients in complex situations while reducing the financial burden on them. It will therefore have a strong impact on the inclusivity and equity of the mortgage market that is critical for UK taxpayers in a context of economic contraction.